Associate Product Manager

🕒 2 days ago

🇺🇸 United States – Remote

💵 $77k - $101k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

✅ Product Manager

👻 Ghost score 0%

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FranklinCovey

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1997

💼 Consulting

📣 Marketing

🏥 Healthcare

Consulting • Marketing • Healthcare

FranklinCovey is a global leader in organizational transformation, specializing in developing exceptional leaders, teams, and cultures that drive business results. They provide a range of services including training courses, executive coaching, and consulting, focusing on personal and interpersonal effectiveness to enhance individuals' skills and overall team performance. With tools such as the All Access Pass and the 7 Habits of Highly Effective People®, FranklinCovey empowers organizations to achieve consistent, breakthrough results in various sectors.

📋 Description

• Draft user stories, acceptance criteria, and test cases for MCP tools, AI skills, and in-app experiences • Work alongside Engineering and Design from build through release • Contribute test scenarios and expected answers to quality checks for AI features • Review evaluation results with subject-matter experts and flag issues before launch • Support discovery through customer and internal interviews and partner and marketplace research • Use AI tools for research, drafting, prototyping, and analysis • Create and maintain setup and admin guides, how-to articles, FAQs, release notes, and internal knowledge-base content • Build and deliver enablement for Sales, Client Success, consultants, and facilitators, including demos, talk tracks, and training • Help Security and Legal prepare security and AI questionnaires, data-handling summaries, and marketplace listing content • Coordinate pilot and early-access logistics, including onboarding, setup support, check-ins, and tracking success measures • Track usage, adoption, and feedback across channels and report findings • Manage intake and first-pass triage of feature requests, issues, and field questions • Route requests to the appropriate owner and turn recurring questions into documentation and backlog items

🎯 Requirements

• Bachelor's degree or equivalent work experience • 2+ years of experience in product management, product operations, technical program management, implementation, solutions consulting, or a similar role at a software or technology company • Experience creating technical documentation, training, or enablement materials • Experience using generative AI tools such as Claude, ChatGPT, or Copilot in day-to-day work • Familiarity with AI assistants connecting to outside tools and data, including MCP servers, APIs, connectors, and agents • Experience with Microsoft 365 or Teams administration, Salesforce, Workday, or learning platform integrations • Experience writing user stories and acceptance criteria in agile product teams • Experience testing software or evaluating AI features • Experience supporting pilots, customer onboarding, or implementations • Comfortable reading API documentation • Excellent written communication and organization, with a bias toward clarity and follow-through • Passion for leadership development, learning, and behavior change; edtech experience

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • HSA • Employee stock purchasing program • 401(k) • Paid time off • Holiday pay

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