Engagement Specialist I

🔥 0 minutes ago

🌵 Arizona – Remote

🌵 Arizona – Remote

💵 $20 - $23 / hour

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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FreedomCare

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🏥 Healthcare

⚕️ Healthcare Insurance

🌍 Social Impact

Healthcare • Healthcare Insurance • Social Impact

FreedomCare is a rapidly growing in-home care provider in the United States, driven by Medicaid funding. The company offers a unique home care service that allows patients to choose their caregivers, who can be a family member or friend, and ensures that caregivers are paid promptly after their shifts through a handy app. Operating across multiple states including New York, Nevada, Missouri, Pennsylvania, and others, FreedomCare focuses on providing trusted care in the comfort of the patient's home, improving satisfaction and reducing hospital visits. Their program stands out for its high customer satisfaction and number of positive reviews, reflecting the impact and effectiveness of their services in enhancing the well-being of both caregivers and patients.

📋 Description

• Engage potential patients and caregivers seeking information about the FreedomCare program • Nurture interested individuals into signing up with FreedomCare • Collect and validate current information needed for sign-up • Build sustainable relationships and improve customer engagement • Identify opportunities to improve the customer experience • Manage large amounts of inbound and outbound calls in a timely manner • Meet personal and team qualitative and quantitative targets • Reach out to inbound information requests from phone, social media, website, and other channels • Follow up on previous conversations and reengage individuals who need further nurturing • Begin the intake process for interested patients

🎯 Requirements

• 1+ year of proven sales experience • Bilingual Spanish (required) • Ability to multitask, set priorities and manage time effectively • Familiarity with CRM systems and practices • Strong phone and verbal communication skills along with active listening • Customer focus and adaptability to different personality types • Experience in insurance/healthcare background/call center setting (nice-to-have)

🏖️ Benefits

• Competitive compensation • Medical benefits • Retirement plans • Wellness programs • Fun company events • Ongoing learning opportunities to grow your career • Inclusive work environment • Equal Opportunity Employer