
5001 - 10000 employees
Founded 2010
💼 Consulting
📣 Marketing
📦 Logistics
💰 $85M Secondary Market on 2020-01
Consulting • Marketing • Logistics
Freshworks is a company that provides powerful, easy-to-use software for customer service, IT service management, sales automation, and marketing automation. They offer a range of products, including Freshdesk, Freshservice, Freshsales, Freshchat, and Freshmarketer, all enhanced with artificial intelligence to improve productivity and efficiency. With solutions designed to enhance customer engagement and support IT operations, Freshworks serves over 68,000 businesses worldwide. Their AI-driven platforms, like the Freddy AI Agent, aim to deliver fast, always-on service, making work easier and more efficient for teams across various industries.
🔥 14 hours ago
🍂 Massachusetts – Remote
💵 $127.8k - $183.7k / year
⏰ Full Time
🟠 Senior
🔴 Lead
🧑💼 Account Executive
🦅 H1B Visa Sponsor
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5001 - 10000 employees
Founded 2010
💼 Consulting
📣 Marketing
📦 Logistics
💰 $85M Secondary Market on 2020-01
Consulting • Marketing • Logistics
Freshworks is a company that provides powerful, easy-to-use software for customer service, IT service management, sales automation, and marketing automation. They offer a range of products, including Freshdesk, Freshservice, Freshsales, Freshchat, and Freshmarketer, all enhanced with artificial intelligence to improve productivity and efficiency. With solutions designed to enhance customer engagement and support IT operations, Freshworks serves over 68,000 businesses worldwide. Their AI-driven platforms, like the Freddy AI Agent, aim to deliver fast, always-on service, making work easier and more efficient for teams across various industries.
• Execute territory strategies to win new enterprise business, broaden market presence, and exceed growth targets • Lead the full sales cycle from prospecting to negotiation and closure • Build trusted relationships with C-level executives • Understand business challenges and tailor industry-relevant use cases • Deliver outcome-driven value conversations • Stay informed on competitive dynamics and product innovation • Partner with Business Development, Pre-Sales, Marketing, Implementations, Billing, and Deal Desk • Mentor and coach colleagues • Develop and manage a robust, high-quality pipeline • Maintain accurate forecasting and complete opportunity tracking • Travel as required to engage with customers in person and represent Freshworks
• 8 to 10+ years in quota-carrying, closing SaaS sales roles focused on enterprise accounts • Strong track record of consistently meeting or exceeding revenue goals • Proven ability to navigate complex, medium-to-long enterprise sales cycles • Ability to foster trusted relationships with technical and executive stakeholders • Ability to deliver measurable business outcomes • Prospecting, pipeline management, and accurate forecasting skills • Strong solution-selling skills • Ability to understand customer challenges and position software solutions such as ITSM, IT infrastructure, and EX platforms • Collaborative and analytical mindset • Customer-first mindset • Ability to partner across teams • Willingness to travel as required
• Dental insurance • Medical insurance • Vision insurance • Disability insurance • Life insurance • Equity • ESPP • Flexible PTO • Flexible spending • Commuter benefits • Wellness benefits • Adoption leave • Parental leave • Variable Compensation
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