Channel Sales Manager

🔥 1 minute ago

🌲 North Carolina – Remote

🌲 North Carolina – Remote

💵 $173.2k - $214k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤑 Sales

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Freshworks

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2010

💼 Consulting

📣 Marketing

📦 Logistics

💰 $85M Secondary Market on 2020-01

Consulting • Marketing • Logistics

Freshworks is a company that provides powerful, easy-to-use software for customer service, IT service management, sales automation, and marketing automation. They offer a range of products, including Freshdesk, Freshservice, Freshsales, Freshchat, and Freshmarketer, all enhanced with artificial intelligence to improve productivity and efficiency. With solutions designed to enhance customer engagement and support IT operations, Freshworks serves over 68,000 businesses worldwide. Their AI-driven platforms, like the Freddy AI Agent, aim to deliver fast, always-on service, making work easier and more efficient for teams across various industries.

📋 Description

• Own and grow strategic relationships with channel partners, distributors, and solution providers across North America • Develop and execute joint business plans that drive pipeline generation, partner engagement, and indirect revenue growth • Build and maintain executive-level relationships with partner leadership while serving as a trusted advisor • Collaborate closely with Freshworks Sales, Solutions Engineering, Marketing, and Partner Enablement teams to align go-to-market strategies • Drive partner recruitment, onboarding, enablement, and ongoing success to maximize partner productivity • Identify and develop new partnership opportunities that expand market reach and accelerate business growth • Coordinate joint marketing initiatives, sales campaigns, and partner events to generate demand and increase partner engagement • Represent the voice of the partner internally by advocating for partner needs, providing market feedback, and influencing cross-functional priorities • Accurately forecast partner pipeline and revenue while consistently achieving or exceeding sales targets

🎯 Requirements

• 5+ years of experience in Channel Sales, Partner Sales, Alliance Management, or indirect sales within a SaaS or enterprise software company • Demonstrated success managing strategic partner relationships and consistently achieving or exceeding quota • Experience building partner-generated pipeline and driving indirect revenue growth through channel ecosystems • Strong executive presence with the ability to influence stakeholders both internally and externally • Proven ability to develop and execute strategic business plans with measurable outcomes • Excellent communication, negotiation, and relationship-building skills • Highly organized with strong project management skills and the ability to manage multiple priorities in a fast-paced environment • Comfortable working across global, cross-functional teams in a matrixed organization • Live in the Eastern Time Zone • Bachelor's degree or equivalent professional experience

🏖️ Benefits

• dental, medical and vision insurance • disability and life insurance • Equity + ESPP • flexible PTO • flexible spending • commuter benefits • wellness benefits • adoption and parental leave benefits