Bilingual Spanish Customer Service Agent

Job not on LinkedIn

🔥 0 minutes ago

🐊 Florida, North Carolina, +6 more states – Remote

🐊 Florida – Remote 🌲 North Carolina – Remote 🚗 Michigan – Remote 🔔 Pennsylvania – Remote 🌴 South Carolina – Remote 🤠 Texas – Remote ⛷️ Utah – Remote ⚔️ Virginia – Remote

💵 $15 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 0%

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FRONTLINE CALL CENTER

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2012

Frontline, offre servizi Inbound e Outbound professionali a numerosi clienti, ponendosi come uno dei leader del mercato dell’ICT.

📋 Description

• Provide customer service support to individuals • Connect people to emergency shelter and resources • Assist customers remotely using multiple computer systems • Complete orientation and training with 100% attendance • Demonstrate computer equipment and internet specifications during the interview • Work as a W2 employee supporting Frontline Group’s mission-driven services

🎯 Requirements

• Fluent bilingual Spanish/English speakers (spoken and written) • Call center or customer service experience • Tech-savvy with ability to navigate multiple systems • 100% attendance required for orientation and training • Open availability required, including weekends • Windows 11-based PC; no Macs or Chromebooks • Dual monitors • Recent-generation Intel i5, i7, or i9, or AMD Ryzen 5, 7, or 9 processor • At least 16 GB RAM with 12 GB usable • CPU utilization of 50% or less • Computer with an Ethernet (RJ-45) port • Wired Ethernet internet connection; Wi-Fi is not allowed • Download speed of at least 20 Mbps • Upload speed of at least 10 Mbps • Ping of 20 ms or less • Must use the specified computer for the interview, with camera on and screen-sharing capability • Must provide screenshots verifying Windows 11, internet speed, RAM, and wired Ethernet connection • Must have 24/7 availability • Must be available to work in one of the specified states: Texas, South Carolina, North Carolina, Florida, Georgia, Virginia, Pennsylvania, Michigan, or Utah