Clinical Consultant, Medical Imaging Technology

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $93.4k - $108k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💼 Consultant

👻 Ghost score 0%

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FUJIFILM Corporation

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1934

🏭 Manufacturing

🏥 Healthcare

Manufacturing • Healthcare • Electronics

FUJIFILM Corporation is a global company established in 1934, operating in diverse fields including healthcare, electronics, and imaging. As a total healthcare company, FUJIFILM develops a wide range of businesses in prevention, diagnosis, and treatment. Additionally, the company focuses on environmental sustainability through improved industrial efficiency, while also capturing and preserving memories through film and photography, enriching emotional lives and human connections.

📋 Description

• Serve as project lead consultant for customers and company personnel • Coordinate training events with HCUS and customer-site contacts • Provide feedback to customers, Sales, Field Service, Marketing, Engineering, and Product Line Management on equipment issues and customer concerns • Assess customer comprehension and facilitate effective onsite training and optimal product operation • Provide ongoing support for application-related and image-quality concerns at product and system levels • Work with interpreting physicians, clinicians, and professional staff to ensure efficient Fujifilm product operation • Create, provide, and maintain customer-training documentation • Provide additional paid training and consultation supporting Professional Services revenue goals • Work with HCUS teams to gain customer acceptance of FUJIFILM Medical Systems solutions • Teach and train customers remotely or onsite according to travel requirements and customer needs • Provide clinical expertise, workflow analysis, report configuration (CV), and end-to-end testing for upgrades and new implementations • Identify process changes to improve efficiency and customer satisfaction • Ensure compliance with the company quality management system and regulatory requirements • Maintain communications and working relationships with HCUS departments • Support Sales and Marketing in developing products, services, and sales/marketing strategies • Participate in committees, performance improvement teams, and strategic planning teams • Support Senior and Lead Clinical Consultants with project duties • Provide telephone and remote clinical support through the On-Call Technical Assistance Center • Participate in clinical validation testing for software releases • Mentor Clinical Consultant MI-I and II • Take corrective action where appropriate • Maintain a safe work environment • Perform other duties assigned by management

🎯 Requirements

• 5-10 years of progressive experience in medical technology, computer science, PACS Administration, or the healthcare industry • 2 years' experience with FUJIFILM Medical System products, including SYNAPSE, PACS, RIS, CV, Digital Radiography, Ultrasound, and Digital mammography • Associate’s degree in computer science, engineering, or a relevant field required • Experience in Cardiology or Radiology discipline preferred • Registration/certification experience in relevant clinical specialties, including RDCS, RVT, Registered Nuclear Medicine Technologist, Registered Nurse Cardiac, or ARRT Registered Radiology Technologist • Professional presence and ability to prioritize and manage multiple functions • Medical imaging background • Excellent written and verbal communication skills • Ability to collaborate with end-users and clinical supervisors • Demonstrated end-user computer skills • Competence with Microsoft Office tools, including Word, Excel, and PowerPoint • Strong technical support and troubleshooting skills • Ability to translate workflow requirements to product features • Ability to work in a fast-paced environment • Proven IT/Healthcare field experience • Diagnostic and problem-solving skills • Organizational and time-management skills • Ability to work independently and display teamwork • Ability to comply with U.S. FDA medical device regulatory requirements, ISO 13485 requirements, and applicable laws and standards • Ability to comply with vendor credentialing requirements for access to hospitals and facilities • Ability to complete company trainings and expenses timely • Ability to maintain product knowledge, including SWAT • Ability to sit, stand, talk, hear, walk long distances, use stairs, and lift/carry up to ten pounds • Ability to withstand changes in air pressure due to travel • Frequent travel availability, up to 75%

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • Life Insurance • 401k • Paid Time Off • Remote work arrangement • Professional services revenue opportunities through additional paid training and consultation