Design Lead – Manhattan Active Order Management

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🔥 1 minute ago

🐊 Florida, Tennessee, +1 more states – Remote

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⏰ Full Time

🟠 Senior

🎨 Product Designer (UI/UX)

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Logo of Fulfillment IQ

Fulfillment IQ

51 - 200 employees

📦 Logistics

💼 Consulting

🏭 Manufacturing

Logistics • Consulting • Manufacturing

Fulfillment IQ is an award-winning supply chain technology consultancy that helps eCommerce brands and enterprises optimize fulfillment and logistics through software development, WMS implementations, systems integrations, and fractional supply‑chain leadership. They deliver custom fulfillment platforms (FIQ Tech), implementation and integration services, audits (PPX Check), and ongoing consulting to improve post-purchase experience, warehouse efficiency, and scalability using modern tech stacks, APIs, and AI-driven automation.

📋 Description

• Lead functional solution design for Manhattan Active Order Management implementations and template enhancements • Run Fit-to-Template and GAP analyses • Decide between standard functionality, configuration, process change, integration, or extension • Protect the global template by challenging unnecessary customization and consolidating recurring needs into reusable functionality • Translate approved designs into configuration requirements and extension specifications • Guide configurators and extension engineers through implementation • Support testing through go-live and stabilization • Translate business requirements into documented functional designs and solution specifications • Ensure end-to-end consistency across warehouse management, order management, and surrounding applications • Contribute to continuous development of the global Manhattan Active template • Apply design principles, configuration guardrails, and architecture standards • Support functional change requests, impact assessments, and the template roadmap; escalate deviations • Review configuration approaches and technical designs against intended business processes • Assess enhancement impacts across MAO, integrations, reporting, and extensions • Define functional acceptance criteria and critical end-to-end test scenarios • Support QA, SIT, and UAT and drive functional issue resolution through go-live and stabilization • Facilitate design workshops, document decisions, and coach super users and configurators • Work US Eastern or Central business hours • Travel up to 40%, including international travel to Latin America • Report to the SVP, Enterprise Systems

🎯 Requirements

• 5+ years in WMS/OMS solution design, functional architecture, product consulting, or implementation • Strong, hands-on functional expertise in Manhattan Active Order Management, including configuration concepts, capabilities, and limitations • Manhattan Active WM experience is a plus • Experience designing across complex integrations • Working understanding of APIs and extension development and their functional implications • Deep understanding of order management processes, including order capture, validation, sourcing, allocation, and fulfillment orchestration • Proven Fit-to-Template and GAP analysis experience • Experience customizing and implementing Order Management systems, including Inventory as Service, Promise Date, Third Party Logistic, Ship from Store, and Same Day Delivery functionalities • Experience with the Inventory Hub module in MAO • Experience working with and validating Order Configuration, Available to Commerce, Allocation, Release and Fulfilment Optimization Strategy, and Fulfilment Outage • Experience supporting implementations from design through testing, deployment, and stabilization • Professional working proficiency in English, written and spoken • Spanish is a plus • Must reside in Georgia, Texas, Florida, or Tennessee; Atlanta preferred • Must be legally authorized to work in the United States • Position is not eligible for employment visa sponsorship

🏖️ Benefits

• Comprehensive medical, dental, and vision coverage for you and your family (full-time employees) • Employee wellness programs where applicable • Competitive paid time off, sick leave, and public holidays (full-time employees) • Flexible leave policies respecting local labour standards • Employee stock options (ESOP), where applicable (full-time employees) • Dedicated learning and development budget supporting skills, leadership, and career progression • Remote and hybrid work options • Flexible hours aligned to role and client needs • Equipment and workstation allowances • Internet and business travel reimbursements • Team events and offsites

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