Fullmer Excavation
51 - 200 employees
Founded 2017
🤝 B2B
👥 B2C
🏛️ Government
B2B • B2C • Government
Fullmer Excavation is a Provo, Utah–based excavation and underground utility contractor that provides site preparation, roadway grading, and utility installation for residential, commercial, and municipal clients across Utah Valley. The company emphasizes decades of hands-on experience, modern equipment, licensed and insured operations, competitive and transparent pricing, and on-time delivery. Fullmer Excavation offers free estimates and focuses on safety, quality workmanship, and reliable service for infrastructure and development projects in the region.
Call Center Representative
Job not on LinkedIn
🕒 February 21
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Fullmer Excavation
51 - 200 employees
Founded 2017
🤝 B2B
👥 B2C
🏛️ Government
B2B • B2C • Government
Fullmer Excavation is a Provo, Utah–based excavation and underground utility contractor that provides site preparation, roadway grading, and utility installation for residential, commercial, and municipal clients across Utah Valley. The company emphasizes decades of hands-on experience, modern equipment, licensed and insured operations, competitive and transparent pricing, and on-time delivery. Fullmer Excavation offers free estimates and focuses on safety, quality workmanship, and reliable service for infrastructure and development projects in the region.
📋 Description
• Handle inbound and outbound calls in a professional manner • Assist customers with product inquiries, order status, and account updates • Resolve customer complaints and issues through effective problem-solving techniques • Maintain accurate and detailed records of customer interactions • Follow company policies and procedures to ensure customer satisfaction • Collaborate with team members and management to improve overall service • Meet or exceed performance metrics such as call handling time and customer satisfaction scores
🎯 Requirements
• High school diploma or equivalent • Excellent verbal and written communication skills • Strong problem-solving abilities with a customer-focused mindset • Ability to work independently and manage time effectively in a remote environment • Proficiency in using computer systems and various software applications • Flexibility to work varied shifts
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