Director, People & Engagement

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Futuro Health

11 - 50 employees

Founded 2019

📚 Education

⚕️ Healthcare Insurance

🤝 Non-profit

Education • Healthcare Insurance • Non-profit

Futuro Health is a nonprofit organization dedicated to facilitating educational journeys into allied health careers for individuals and communities. It aims to grow the workforce that healthcare employers need by providing diverse educational programs and scholarships designed to create opportunities for aspiring healthcare professionals. Futuro Health partners with educational institutions to offer programs that train students for various roles such as Emergency Room Technicians, Medical Assistants, Pharmacy Technicians, and more. The organization emphasizes recruiting, educating, and supporting diverse communities, ensuring that scholars are prepared to be both capable and compassionate caregivers. Its initiatives are driven by a mission to improve the health and economic prospects of communities by expanding the network of healthcare workers across the nation.

📋 Description

• Translate organizational priorities into actionable people strategies that support growth, execution, and impact. • Partner with executive leadership to anticipate workforce needs, identify risks, and build plans that enable business outcomes. • Ensure organizational design, roles, and capabilities are aligned with strategic goals. • Lead end-to-end talent strategies including workforce planning, recruitment, onboarding, development, and retention. • Build a strong internal talent bench through succession planning, leadership development, and career pathway design. • Strengthen manager capability in coaching, performance management, and team leadership. • Serve as the lead advisor on sensitive and complex employee relations matters, applying sound judgment and discretion. • Navigate difficult personnel situations with clarity, fairness, and a focus on organizational health. • Drive a performance culture grounded in clear expectations, regular feedback, and accountability. • Oversee performance management processes that are practical, consistent, and aligned with organizational values. • Support leaders in addressing underperformance and making tough decisions when needed. • Oversee core HR operations including HRIS, compensation and benefits management, policies, retirement plan, and compliance. • Ensure systems and processes are efficient, scalable, and aligned with the organization’s people strategy. • Manage vendor relationships and continuously improve the employee experience through streamlined operations. • Maintain strong compliance with federal, state, and local employment laws and nonprofit requirements. • Proactively mitigate risk while avoiding unnecessary bureaucracy or process burden. • Balance legal requirements with practical, people-centered solutions. • Steward and strengthen organizational culture, ensuring Futuro Health’s mission and values are consistently reflected across performance, collaboration, and employee experience. • Lead enterprise-wide engagement efforts, including All-Hands planning, and serve as a trusted, visible connector for employees around culture, connection, and belonging. • Partner with leaders to build high-performing, inclusive teams that drive engagement, accountability, and long-term talent retention.

🎯 Requirements

• 8–12+ years of progressive leadership experience in human resources, talent, or people operations, with at least 3–5 years in the lead HR role of an organization. • Experience in a nonprofit or mission-driven organization of comparable size and complexity (approximately 100–200 employees preferred), with the ability to balance mission, growth, and operational rigor. • Demonstrated success putting in place and leading people strategy in a multi-state, fully remote environment while fostering connection, engagement, and shared accountability. • Ability to align people strategies with organizational goals, using data, insight, and thoughtful judgment to drive measurable outcomes while considering the human impact of decisions. • Strong judgment and experience navigating complex employee relations and organizational challenges, bringing empathy, fairness, and discretion to sensitive situations. • Proven track record of developing talent and leaders, including performance management, leadership coaching, and building manager capability at all levels. • Experience overseeing core people operations in a multi-state organization, including HR systems (Paylocity preferred), benefits, retirement plans, compensation programs and benchmarking (Salary.com preferred), performance management, and compliance. • Experience in payroll process a plus. • Working knowledge of payroll processes, multi-state taxation, and wage and hour compliance to ensure accurate implementation of HR-led compensation and pay changes. • Exceptional interpersonal and influencing skills, with the ability to build trust, listen deeply, and partner effectively with employees, leaders, and external stakeholders. • Strong proficiency in HRIS and people systems, with the ability to leverage data, analytics, and emerging AI-enabled tools to generate insight and improve effectiveness; working knowledge of Microsoft 365 productivity tools and environment. • Budget management experience, including resource allocation and financial stewardship.

🏖️ Benefits

• Platinum Tier Medical Plans: Choose from PPO, HMO, and HDP options, all fully paid by Futuro Health. • Dental and Vision Plans: Comprehensive coverage, fully paid by Futuro Health. • Life and AD&D, Long and Short-term Disability, and EAP: Fully covered by Futuro Health to ensure your peace of mind. • 401K Plans: Traditional and Roth Safe Harbor Plans with a 100% match up to 4% of employee contributions (subject to IRS limits). Immediate vesting. • Flexible Spending Accounts: Options include FSA, HSA, and Limited FSA Plans. • Voluntary Ancillary Benefits: Additional coverage for hospital stays, critical illness, accidents, legal services, identity theft protection, and pet care. • Reimbursements: Mobile phone, internet, and gym membership costs. • Wellness Programs: Access to a variety of wellness initiatives to support your overall health.

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