Customer Program Manager

Job not on LinkedIn

🔥 0 minutes ago

🏈 Alabama, Arizona, +33 more states – Remote

🏈 Alabama – Remote 🌵 Arizona – Remote 🏄 California – Remote ⛰️ Colorado – Remote 🦌 Connecticut – Remote 🐊 Florida – Remote 🌺 Hawaii – Remote 🥔 Idaho – Remote 🌽 Illinois – Remote 🌾 Iowa – Remote 🌪️ Kansas – Remote 🐎 Kentucky – Remote 🎰 Nevada – Remote 🗻 New Hampshire – Remote 🏖️ New Jersey – Remote 🌶️ New Mexico – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🌪️ Oklahoma – Remote 🌲 Oregon – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote ⚓ Rhode Island – Remote 🌴 South Carolina – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote 🍁 Vermont – Remote ⚔️ Virginia – Remote ☕ Washington – Remote 🧀 Wisconsin – Remote

💵 $81.6k - $102k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

📋 Program Manager

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Fuze Health

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

☁️ SaaS

💊 Pharmaceuticals

Healthcare • SaaS • Pharmaceuticals

Fuze Health is a technology-led healthcare company that provides integrated pharmacy solutions, clinical services, and data-driven software to healthcare organizations, payers, employers, and life sciences partners. Through its FuzeRx digital pharmacy, Fuze Services clinical programs, and Fuze Technologies platform, it delivers API-powered prescription fulfillment, telehealth, diagnostics and genomics, patient engagement, and analytics to improve access, adherence, early identification of conditions, and outcomes at scale.

📋 Description

• Own Service Level Agreement (SLA) performance and operational outcomes for assigned programs throughout their lifecycle • Develop, maintain, and execute comprehensive project and program plans aligned with organizational priorities, customer expectations, and regulatory standards • Lead cross-functional collaboration across Product, Engineering, Operations, Care, Compliance, and Finance • Monitor performance metrics, program health, and risks; lead mitigation planning and ensure timely issue resolution • Serve as the primary point of contact for internal and external stakeholders • Provide transparent updates on performance, risks, and strategic initiatives • Partner with customers and internal teams to drive continuous improvement and strengthen operational workflows • Ensure adherence to regulatory requirements, compliance frameworks, and industry best practices • Facilitate program retrospectives, incorporate learnings, and implement scalable methodologies • Contribute to long-term program strategy, roadmap planning, and expansion opportunities • Work at a computer terminal for extended periods and perform physical tasks involving equipment and supplies • Travel up to 10% of the time

🎯 Requirements

• Bachelor’s degree or equivalent practical experience • 2–5 years of program management experience in healthcare, pharmacy, digital health, or another regulated environment • Proven ability to lead cross-functional teams and influence stakeholders without formal authority • Demonstrated experience in risk assessment, mitigation planning, and operational problem-solving • Strong understanding of regulatory and compliance requirements relevant to healthcare operations • Excellent communication skills; able to translate complex information for diverse audiences including executives, partners, and technical teams • Proficiency with GSuite, Slack, and project management tools (Asana, Jira, Smartsheet, or similar) • Experience in pharmacy operations, digital health, or healthcare services preferred • Exposure to program or project management methodologies; CAPM or similar certification is a plus • Experience supporting client-facing or operational programs in a service-delivery environment preferred • Familiarity with regulatory frameworks relevant to pharmacy or healthcare operations preferred • Must reside in one of the listed states: Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Vermont, Virginia, Washington, or Wisconsin • Applicants must be authorized to work for any employer in the U.S.; no visa sponsorship or transfer available

🏖️ Benefits

• Dental, vision, and multiple group medical plans • 401(k) retirement savings plan • Group life insurance • Accidental death and dismemberment (AD&D) insurance • Flexible spending account (FSA) and health savings account (HSA) • Commuter benefits • Employer-paid short-term (STD) and long-term disability (LTD) insurance • Supplemental insurance plans, including spouse life insurance and legal insurance • Employee assistance program • Home health testing kits • Fertility medication discount program • Flexible vacation time • Accrued paid sick time • 10 paid holidays • 2 floating holidays for full time non-exempt employees • Eight weeks of paid parental leave for eligible employees, with additional paid weeks for the birthing parent • 4 weeks paid caregiver leave • Lifestyle Spending Account allowance each month • Fully remote/WFH roles • Up to 10% travel