Senior Manager, Events – Community

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🕒 May 14

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gaiia

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2023

🤝 B2B

📡 Telecommunications

B2B • Telecommunications • Software

gaiia is the simplest platform designed to run Internet Service Providers (ISPs) by offering an all-in-one solution for billing, operations, automation, and customer management. The platform includes features such as a billing engine, customer portal, inventory and fulfillment management, network monitoring, workforce scheduling, and reporting and analytics. By prioritizing a customer-first approach, gaiia aims to streamline operations and enhance the customer experience while increasing profitability and reducing churn.

📋 Description

• Own end-to-end logistics for all events: booth materials, shipping, travel, accommodations, schedules, promotions, and on-site coordination. • Manage event calendars, deadlines, deliverables, and vendor relationships. • Coordinate booth design, branded assets, swag, signage, AV needs, and setup/teardown. • Organize customer dinners, partner meet-ups, and VIP hosted events. • Attend major industry events, greet attendees, and represent the gaiia brand with confidence. • Assist Sales and Growth teams during the event, including managing demos, appointments, and booth traffic. • Capture event photos, videos, and key highlights for social channels and internal recap. • Work with Marketing to ensure assets, campaigns, and messaging align with event presence. • Partner with Sales to coordinate pre-event outreach and post-event follow-ups. • Collaborate with Product and Leadership to organize speaking opportunities, panel participation, and booth demos. • Maintain an organized inventory of booth materials and manage shipping between events. • Develop repeatable processes that streamline event preparation and execution. • Track event performance, ROI, and lead outcomes to help shape the overall event strategy.

🎯 Requirements

• 2–4 years of experience in events coordination, field marketing, or similar operational role. • Strong organizational and project management skills with extreme attention to detail. • Ability to travel frequently to conferences and industry events across North America. • Confident, friendly communicator who enjoys representing a brand in person. • Comfortable juggling multiple events at once and working with many internal stakeholders.

🏖️ Benefits

• Flexible 25-days of vacation. • Stock Options Plan. • Group Insurance. • Flexible working hours & all-remote work.