
1001 - 5000 employees
☁️ SaaS
🤝 B2B
🏢 Enterprise
💰 $52M Series E - Gainsight on 2017-05
SaaS • B2B • Enterprise
Gainsight is a SaaS company that provides a unified Customer Success platform and related products to help businesses retain, expand, and drive product adoption with their customers. Its offerings include Gainsight CS (customer success), Product Experience (in-app engagements and analytics), Customer Communities, Skilljar (customer education), and AI-powered agents and services (Staircase AI, Agent Studio, Gainsight MCP) that surface insights and automate customer success workflows. Gainsight positions itself as an enterprise-focused, AI-native solution for post-sales teams, emphasizing retention-as-a-service, integrated customer data, and scalability for CSMs and product teams.
🔥 0 minutes ago
🤠 Texas – Remote
💵 $180k - $225k / year
⏰ Full Time
🔴 Lead
👮♂️ Cybersecurity / Security Engineer
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1001 - 5000 employees
☁️ SaaS
🤝 B2B
🏢 Enterprise
💰 $52M Series E - Gainsight on 2017-05
SaaS • B2B • Enterprise
Gainsight is a SaaS company that provides a unified Customer Success platform and related products to help businesses retain, expand, and drive product adoption with their customers. Its offerings include Gainsight CS (customer success), Product Experience (in-app engagements and analytics), Customer Communities, Skilljar (customer education), and AI-powered agents and services (Staircase AI, Agent Studio, Gainsight MCP) that surface insights and automate customer success workflows. Gainsight positions itself as an enterprise-focused, AI-native solution for post-sales teams, emphasizing retention-as-a-service, integrated customer data, and scalability for CSMs and product teams.
• Develop and implement the organization’s IT security strategy, policies, and procedures • Conduct regular risk assessments and vulnerability tests • Identify potential security threats and develop mitigation strategies • Ensure compliance with regulatory requirements and industry standards, including GDPR, HIPAA, ISO 27001, and SOC 2 • Prepare and present regular reports to senior management on the organization’s IT security posture, insights, recommendations, and metrics • Lead a team of cybersecurity professionals • Own compliance, security architecture, and identity management • Collaborate cross-functionally with Engineering, IT, and Security teams
• 7+ years of Security Leadership • 10+ years of experience with compliance, security engineering, identity management and security architecture • Technical Security Leadership • Experience leading and managing a team of IT security professionals • Ability to communicate effectively with technical and non-technical executive audiences • Strong presentation, storytelling, and influencing skills • Full-time availability • Nice-to-have: experience managing a security team in a SaaS environment • Nice-to-have: managed IT in addition to security teams • Nice-to-have: security certifications such as CISSP, CISA, or CISM
• Commission based on performance • Participation in Gainsight’s equity program • Fully covered medical premiums (employee-only) • Flexible PTO • 401(k) plan • Dental and vision coverage • Remote work options • $10,000 lifetime fertility stipend • Access to co-working spaces around the globe • Dedicated Recharge Holidays — one long weekend each quarter • Mentoring and career development opportunities
Apply Now🔥 2 hours ago
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