Director, Program Management

🔥 17 hours ago

🤠 Texas – Remote

🤠 Texas – Remote

💵 $130.6k - $186.5k / year

⏰ Full Time

🔴 Lead

📋 Program Manager

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Gainwell Technologies

WebsiteLinkedInAll Job Openings

10,000+ employees

💼 Consulting

📦 Logistics

⚕️ Healthcare Insurance

💰 Grant on 2023-06

Consulting • Logistics • Healthcare Insurance

Gainwell Technologies is the nation’s leading provider of digital and cloud-enabled solutions across the human services and public health ecosystem. With a mission-driven approach, Gainwell serves clients in all 50 U. S. states, focusing on improving health outcomes and delivering intuitive, human-centered experiences. Their comprehensive suite of solutions includes Medicaid Enterprise modernization, data analytics, provider services, and pharmacy solutions, all designed to advance the future of healthcare and enhance community well-being.

📋 Description

• Own program delivery governance from planning through completion • Lead delivery from deal intake through deployment and operational stabilization • Align scope, schedule, and quality to client commitments • Close execution gaps and drive decisions into action • Manage and coach Integrated Delivery Program Managers and platform leads • Strengthen PM judgment, planning, problem-solving, and execution • Set expectations, address performance gaps, and prepare PMs to own outcomes • Partner with sales, product, and implementation leaders to assess deals and forecast capacity • Address resource gaps and negotiate executable plans • Align product, engineering, testing, implementation, architecture, platform, infrastructure, operations, and offshore teams • Identify risks, diagnose root causes, and lead mitigation or recovery efforts • Provide executives with delivery health, recommended actions, and required decisions • Implement delivery improvements, eliminate unnecessary handoffs, and apply automation and AI where allowed • Share lessons learned and turn successful practices into measurable, repeatable improvements

🎯 Requirements

• 10+ years of program, portfolio, or delivery leadership across complex software implementations and production support • Experience in healthcare, Medicaid, Medicare, pharmacy, or government technology • Proven accountability for large portfolios, budgets, and client implementations • Measurable results in delivery, program recovery, and operational improvement • Ability to learn unfamiliar products and environments quickly • Sound judgment and effective action with incomplete information • Experience directly leading PMs and delivery leaders • Demonstrated success coaching PMs and delivery leaders into greater capability and independent ownership • Expertise in integrated planning, capacity forecasting, release readiness, dependency management, and risk mitigation • Financial and operational judgment • Ability to align matrixed, offshore, and globally distributed teams • Ability to challenge commitments constructively, resolve conflict, and communicate clearly with executives and clients

🏖️ Benefits

• Work flexibility • Learning and career development • Technical credentials and certifications • Generous, flexible vacation policy • Educational assistance • Leadership and technical development academies • 401(k) employer match • Comprehensive health benefits • Up to 20% annual travel opportunity