Enterprise Program Manager

Job not on LinkedIn

🔥 13 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

📋 Program Manager

👻 Ghost score 12%

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Logo of Manifest OS

Manifest OS

51 - 200 employees

Founded 2024

⚖️ Legal

☁️ SaaS

🤖 Artificial Intelligence

Legal • SaaS • Artificial Intelligence

Manifest OS is a company that powers AI-native law firms with a unified global brand, a proprietary software platform, and a centralized back-office operations team. It provides law firms with licensing to operate under the brand, administrative services (intake, billing, collections), and an AI-first platform for document drafting, client communication, case collaboration, and case evaluation. Manifest OS markets client and immigration manager portals and AI products (AI Drafter, AI Case Evaluation) and positions itself as a technology and operational partner—rather than a law firm—focused on improving speed, transparency, and outcomes for immigration and corporate-immigration practices through software and managed services.

📋 Description

• Own end-to-end program health across 3 to 5 strategic enterprise accounts • Serve as primary point of contact for client mobility, HR, and talent teams • Liaise between clients, Manifest Law attorneys, and operations • Build relationships with Heads of Mobility, VPs, and executive stakeholders • Define and track program KPIs and SLAs, including case timelines, approval rates, employee experience, and spend • Lead quarterly and executive business reviews with performance reporting, trends, and recommendations • Forecast and plan for H-1B cap season, PERM and green card pipelines, and annual extension waves • Manage escalations and own resolution across internal teams • Lead onboarding and transitions for new programs, including case migration from incumbent firms • Advise clients on regulatory and policy changes and translate them into practical program decisions • Identify process improvements to move programs from reactive to proactive • Feed client insights into product, legal, and operations to shape the roadmap and service model

🎯 Requirements

• 10+ years in global mobility, ideally leading or managing immigration programs at a Fortune 500 company or a top immigration firm • Deep understanding of US immigration processes, including H-1B, L-1, O-1, PERM, and green cards • Strategic view of the mobility function beyond case filing • Experience managing outside counsel or vendor relationships and holding them accountable to SLAs • Strong executive presence and written and verbal communication skills • Excellent organizational and project management skills, with ability to run complex programs at scale • Comfort operating in a fast-moving, early-stage environment • Proficiency with immigration case management systems, CRM tools, and data reporting • Legally authorized to work in the United States • No stated educational credential requirement

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