Director, Program Office

🔥 17 hours ago

🤠 Texas – Remote

🤠 Texas – Remote

💵 $137.1k - $195.8k / year

⏰ Full Time

🔴 Lead

📋 Program Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Gainwell Technologies

WebsiteLinkedInAll Job Openings

10,000+ employees

💼 Consulting

📦 Logistics

⚕️ Healthcare Insurance

💰 Grant on 2023-06

Consulting • Logistics • Healthcare Insurance

Gainwell Technologies is the nation’s leading provider of digital and cloud-enabled solutions across the human services and public health ecosystem. With a mission-driven approach, Gainwell serves clients in all 50 U. S. states, focusing on improving health outcomes and delivering intuitive, human-centered experiences. Their comprehensive suite of solutions includes Medicaid Enterprise modernization, data analytics, provider services, and pharmacy solutions, all designed to advance the future of healthcare and enhance community well-being.

📋 Description

• Direct operations of large or global account program management offices • Manage governance execution, process development and maintenance, project integration, and account performance monitoring • Direct global integrated client-facing performance measurement and reporting • Establish governance and related processes • Develop understanding of account and regional PMO organizations, governance structures, operating models, delivery objectives, resource models, and stakeholder relationships • Partner with Client Delivery Leads, Account Executives, PMO leaders, Operations, Finance, HR, and Delivery Leadership • Establish best practices, standardized governance processes, reporting frameworks, delivery methodologies, and continuous improvement initiatives • Ensure execution of executive reviews, status reporting, risk and issue management, escalation processes, and commitment tracking • Provide regional portfolio oversight and consolidated visibility into strategic programs, delivery performance, resource demands, risks, dependencies, and client obligations • Deliver actionable insights to leadership • Align PMO activities with growth objectives, modernization efforts, contractual commitments, and operational priorities • Evaluate PMO organizational effectiveness, resource capacity, talent development, and succession planning needs • Advise account and regional leadership through objective analysis, risk and opportunity identification, solution recommendations, and execution leadership

🎯 Requirements

• 10+ years of program, portfolio, or delivery leadership experience • Experience across complex software implementations and production support • Experience in healthcare, Medicaid, Medicare, pharmacy, or government technology • Proven accountability for large portfolios, budgets, and client implementations • Measurable results in delivery, program recovery, and operational improvement • Ability to learn unfamiliar products and environments quickly • Sound judgment and ability to take effective action with incomplete information • Experience directly leading PMs and delivery leaders • Demonstrated success coaching PMs and delivery leaders into greater capability and independent ownership • Expertise in integrated planning, capacity forecasting, release readiness, dependency management, and risk mitigation • Financial and operational judgment • Ability to align matrixed, offshore, and globally distributed teams • Ability to challenge commitments constructively and resolve conflict • Clear communication with executives and clients

🏖️ Benefits

• Work flexibility • Learning and career development opportunities • Technical credentials and certifications • Generous, flexible vacation policy • Educational assistance • Leadership and technical development academies • 401(k) employer match • Comprehensive health benefits • Travel opportunities through work, up to 20% annually