Member Communication Supervisor

Job not on LinkedIn

🔥 0 minutes ago

🏄 California – Remote

🏄 California – Remote

💵 $64.8k - $88.9k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🗣️ Communications

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Gainwell Technologies

WebsiteLinkedInAll Job Openings

10,000+ employees

💼 Consulting

📦 Logistics

⚕️ Healthcare Insurance

💰 Grant on 2023-06

Consulting • Logistics • Healthcare Insurance

Gainwell Technologies is the nation’s leading provider of digital and cloud-enabled solutions across the human services and public health ecosystem. With a mission-driven approach, Gainwell serves clients in all 50 U. S. states, focusing on improving health outcomes and delivering intuitive, human-centered experiences. Their comprehensive suite of solutions includes Medicaid Enterprise modernization, data analytics, provider services, and pharmacy solutions, all designed to advance the future of healthcare and enhance community well-being.

📋 Description

• Oversee and supervise a dedicated call center team. • Oversee hiring, training, staff recognition, and performance evaluation. • Engage in real-time performance monitoring to facilitate achievement of service level agreement requirements. • Ensure inquiries and issues are researched and resolved in compliance with client-defined policies, procedures, and criteria. • Review and approve training curriculum to ensure staff are appropriately trained. • Monitor, assess, and recommend improvements to the call center process.

🎯 Requirements

• A minimum of three (3) years of experience in a similar role with leadership responsibilities. • Excellent written and verbal communication and presentation skills. • Experience in the healthcare industry in provider, insurance, operations, or administration. • Medicaid and/or Medicare knowledge and experience strongly desired. • Strong leadership skills and the ability to motivate employees. • Strong time management and problem-solving skills. • Attention to detail and accuracy. • Must be a resident of the state of California.

🏖️ Benefits

• Work flexibility • Learning and career development • Flexible vacation policy • 401(k) employer match • Comprehensive health benefits • Educational assistance • Leadership and technical development academies