Process Writer

🕒 September 17

🤠 Texas – Remote

🤠 Texas – Remote

💵 $56.9k - $81.3k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

✏️ Content Writer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Gainwell Technologies

WebsiteLinkedInAll Job Openings

10,000+ employees

💼 Consulting

📦 Logistics

⚕️ Healthcare Insurance

💰 Grant on 2023-06

Consulting • Logistics • Healthcare Insurance

Gainwell Technologies is the nation’s leading provider of digital and cloud-enabled solutions across the human services and public health ecosystem. With a mission-driven approach, Gainwell serves clients in all 50 U. S. states, focusing on improving health outcomes and delivering intuitive, human-centered experiences. Their comprehensive suite of solutions includes Medicaid Enterprise modernization, data analytics, provider services, and pharmacy solutions, all designed to advance the future of healthcare and enhance community well-being.

📋 Description

• Create, edit, review, and maintain business process documentation, standard operating procedures, work instructions, job aids, reference guides, and other operational materials • Collaborate with subject matter experts and stakeholders to gather information and document business processes, systems, products, and services • Translate complex technical and operational information into clear, concise, and user-friendly documentation • Participate in stakeholder interviews, meetings, and working sessions for process discovery and documentation • Ensure documentation complies with established standards, templates, policies, and quality requirements • Review existing documentation and recommend updates to improve accuracy, consistency, usability, and effectiveness • Develop process flowcharts, workflow diagrams, and supporting documentation artifacts • Maintain document repositories and ensure content remains current and properly version controlled • Identify documentation gaps and opportunities for process standardization • Partner with project teams to deliver documentation accurately and on schedule • Apply Lean Six Sigma principles and documentation best practices • Participate in projects focused on operational efficiency, process standardization, and continuous improvement

🎯 Requirements

• Bachelor's degree in Technical Writing, Communications, Business Administration, Information Systems, or a related field, or equivalent work experience • 3 or more years of experience in technical writing, process documentation, business operations, knowledge management, or a related field • Experience creating and maintaining process documentation, SOPs, work instructions, and training materials • Strong written and verbal communication skills with the ability to simplify complex information • Working knowledge of technical writing principles, document management practices, and documentation standards • Experience gathering information from multiple stakeholders and translating requirements into effective documentation • Proficiency with Microsoft Office applications and documentation or content management tools • Ability to manage multiple assignments and meet deadlines in a fast-paced environment • Strong attention to detail, organization, and analytical skills • Lean Six Sigma Green or Yellow Belt certification, or willingness to pursue certification, preferred • Experience with process mapping and workflow documentation tools preferred

🏖️ Benefits

• Work flexibility • Learning and career development • Generous, flexible vacation policy • 401(k) employer match • Comprehensive health benefits • Educational assistance • Leadership and technical development academies • Occasional travel based on business needs