Provider Enrollment Agent

🕒 August 11

🇺🇸 United States – Remote

💵 $30.5k - $43.5k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

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Gainwell Technologies

10,000+ employees

💼 Consulting

📦 Logistics

⚕️ Healthcare Insurance

💰 Grant on 2023-06

Consulting • Logistics • Healthcare Insurance

Gainwell Technologies is the nation’s leading provider of digital and cloud-enabled solutions across the human services and public health ecosystem. With a mission-driven approach, Gainwell serves clients in all 50 U. S. states, focusing on improving health outcomes and delivering intuitive, human-centered experiences. Their comprehensive suite of solutions includes Medicaid Enterprise modernization, data analytics, provider services, and pharmacy solutions, all designed to advance the future of healthcare and enhance community well-being.

📋 Description

• Process cases submitted by providers for enrollment into the program. • Review and process provider requests to update their information. • Communicate with providers through email and internal software systems, with occasional phone communication as needed. • Collaborate with team members to move provider requests through processing and quality assurance reviews. • Deliver exceptional customer service internally, to providers, and to clients.

🎯 Requirements

• Customer service experience is preferred, but not required. • A background in credentialing is considered a plus, but is not required. • Experience working with provider offices or healthcare institutions is highly desirable, but not required. • Kindness, empathy, collaboration, and teamwork are essential to our culture and the work we do. • Availability for shifts scheduled between 5:00 AM and 8:00 PM EST. • Ability to work either four 10-hour shifts or an 8-hour shift within operating hours.

🏖️ Benefits

• Work flexibility • Learning and career development • Flexible vacation policy • 401(k) employer match • Comprehensive health benefits • Educational assistance • Leadership and technical development academies

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