Senior Business Analyst – BPM Trainer, eLearning

🕒 September 1

🇺🇸 United States – Remote

💵 $86.8k - $124k / year

⏰ Full Time

🟠 Senior

🧐 Business Analyst

🦅 H1B Visa Sponsor

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Logo of Gainwell Technologies

Gainwell Technologies

10,000+ employees

💼 Consulting

📦 Logistics

⚕️ Healthcare Insurance

💰 Grant on 2023-06

Consulting • Logistics • Healthcare Insurance

Gainwell Technologies is the nation’s leading provider of digital and cloud-enabled solutions across the human services and public health ecosystem. With a mission-driven approach, Gainwell serves clients in all 50 U. S. states, focusing on improving health outcomes and delivering intuitive, human-centered experiences. Their comprehensive suite of solutions includes Medicaid Enterprise modernization, data analytics, provider services, and pharmacy solutions, all designed to advance the future of healthcare and enhance community well-being.

📋 Description

• Lead planning, design, and recommendation of business processes to improve and support key business areas • Facilitate in-depth analysis and documentation of client business requirements and processes, including detailed business process models and workflows • Own requirement and design documentation, ensuring alignment with project objectives and stakeholder expectations • Lead and facilitate client meetings to validate requirements, identify gaps, and propose actionable solutions • Oversee and coordinate business analyst tasks across multiple information technology projects • Mentor junior and less experienced business analysts • Develop comprehensive time estimates for project-related activities, including training development and business process modeling • Design and implement methods to evaluate alignment between business goals, organizational needs, and project objectives • Publish business process models to centralized Knowledge Exchange repositories and oversee documentation standards • Collaborate with clients, contractors, and site training managers to assess training needs, audience segmentation, and delivery schedules • Coordinate and support provider and operational staff training using train-the-trainer or direct delivery methods • Manage training material development, including eLearning videos, job aids, and desk-level procedures, to support go-live and operational readiness

🎯 Requirements

• Bachelor’s Degree or equivalent combination of education and experience • 9+ years of business analysis experience • Proven experience analyzing and designing business processes and workflows • Strong understanding of CMS, MITA concepts, and healthcare operations, particularly in Medicaid environments • Expertise in relational database concepts and system integration methodologies • Proficiency in training methodologies, including Learning Management Systems and eLearning content development • Experience with Immunization Information Systems (IIS), immunization registry operations, provider onboarding and enrollment, vaccine inventory management, immunization reporting requirements, and HL7-based interoperability standards is strongly preferred • Fully remote options from Contiguous US locations only • Video cameras must be used during all interviews and during the initial week of orientation

🏖️ Benefits

• Work flexibility • Learning and career development • Generous, flexible vacation policy • 401(k) employer match • Comprehensive health benefits • Educational assistance • Leadership and technical development academies • Equal Opportunity Employer

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