Senior Business Analyst – BPM Trainer, eLearning

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🧐 Business Analyst

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Logo of Gainwell Technologies

Gainwell Technologies

10,000+ employees

💼 Consulting

📦 Logistics

⚕️ Healthcare Insurance

💰 Grant on 2023-06

Consulting • Logistics • Healthcare Insurance

Gainwell Technologies is the nation’s leading provider of digital and cloud-enabled solutions across the human services and public health ecosystem. With a mission-driven approach, Gainwell serves clients in all 50 U. S. states, focusing on improving health outcomes and delivering intuitive, human-centered experiences. Their comprehensive suite of solutions includes Medicaid Enterprise modernization, data analytics, provider services, and pharmacy solutions, all designed to advance the future of healthcare and enhance community well-being.

📋 Description

• Lead planning, design, and recommendation of business processes • Analyze and document client business requirements and processes • Construct detailed business process models and workflows • Own requirement and design documentation • Lead client meetings to validate requirements, identify gaps, and propose solutions • Oversee and coordinate business analyst tasks across multiple IT projects • Develop time estimates for project activities, including training development and business process modeling • Design methods to evaluate alignment between business goals, organizational needs, and project objectives • Provide leadership, mentoring, and guidance to less experienced business analysts • Publish business process models to centralized Knowledge Exchange repositories and oversee documentation standards • Assess training needs, audience segmentation, and delivery schedules with clients, contractors, and site training managers • Coordinate and support provider and operational staff training using train-the-trainer or direct delivery methods • Manage development of eLearning videos, job aids, and desk-level procedures for go-live and operational readiness

🎯 Requirements

• Bachelor’s Degree or equivalent combination of education and experience • 5–8 years of business analysis experience • Proven experience analyzing and designing business processes and workflows • Strong understanding of CMS, MITA concepts, and healthcare operations, particularly in Medicaid environments • Expertise in relational database concepts and system integration methodologies • Proficiency in training methodologies, including Learning Management Systems and eLearning content development • Exceptional interpersonal and communication skills • Advanced leadership and project coordination skills • Strong analytical and presentation capabilities • Willingness to travel based on project needs • Fully remote work limited to contiguous US locations • Video cameras must be used during interviews and the initial week of orientation • Photo verification is required throughout the recruitment process

🏖️ Benefits

• Work flexibility • Learning and career development opportunities • Generous, flexible vacation policy • 401(k) employer match • Comprehensive health benefits • Educational assistance • Leadership and technical development academies

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