Senior Business Analyst – BPM, Training, LMS

🔥 1 minute ago

🤠 Texas – Remote

🤠 Texas – Remote

💵 $69.4k - $99.2k / year

⏰ Full Time

🟠 Senior

🧐 Business Analyst

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Gainwell Technologies

WebsiteLinkedInAll Job Openings

10,000+ employees

💼 Consulting

📦 Logistics

⚕️ Healthcare Insurance

💰 Grant on 2023-06

Consulting • Logistics • Healthcare Insurance

Gainwell Technologies is the nation’s leading provider of digital and cloud-enabled solutions across the human services and public health ecosystem. With a mission-driven approach, Gainwell serves clients in all 50 U. S. states, focusing on improving health outcomes and delivering intuitive, human-centered experiences. Their comprehensive suite of solutions includes Medicaid Enterprise modernization, data analytics, provider services, and pharmacy solutions, all designed to advance the future of healthcare and enhance community well-being.

📋 Description

• Develop, maintain, and validate current- and future-state business process models, workflows, process documentation, and supporting materials • Facilitate workshops and working sessions with stakeholders, subject matter experts, product teams, and project teams • Gather requirements, document business processes, and assess operational impacts • Analyze process gaps, dependencies, risks, data touchpoints, and downstream impacts • Recommend improvements supporting efficient operations and successful implementations • Review system data, SQL-based extracts, database relationships, and business scenarios for process validation and operational readiness • Align process documentation, training content, and readiness materials with approved requirements and solution design • Collaborate on implementation planning, stakeholder engagement, communications, user readiness, and adoption of new processes • Manage assigned work independently, communicate project status and risks, and deliver within established timelines • Translate processes, requirements, system functionality, and procedures into training and readiness materials • Develop and maintain job aids, training guides, process maps, workflow documentation, SOPs, and enablement resources • Document role-based workflows, user access considerations, security impacts, and training requirements • Review deliverables for clarity, consistency, traceability, accuracy, and compliance with standards • Contribute to templates, standards, reusable assets, lessons learned, and knowledge repositories • Provide guidance, peer review, and knowledge sharing to less experienced analysts, modelers, and training resources • Perform other duties as assigned

🎯 Requirements

• Bachelor’s degree in a related field or an equivalent combination of education and experience • 6+ years of experience in business analysis, business process modeling, operational readiness, training development, system implementation, or related disciplines • Experience developing process models, workflow documentation, SOPs, training materials, job aids, and other business enablement deliverables • Ability to facilitate discussions with business stakeholders, subject matter experts, clients, and technical teams • Ability to translate business requirements, system functionality, and operational procedures into clear documentation and training content • Working knowledge of healthcare, Medicaid, public-sector operations, or similar enterprise environments preferred • Experience managing multiple priorities, meeting deadlines, and delivering high-quality work independently • Understanding of business process analysis, workflow design, and process improvement methodologies • Working knowledge of relational databases, data structures, data relationships, and system data • Basic to intermediate SQL skills, including data validation, query interpretation, and analysis of business process impacts • Familiarity with user access, security roles, permissions, and access controls • Strong analytical, process-mapping, documentation, and problem-solving skills • Excellent facilitation, communication, presentation, and stakeholder engagement abilities • Ability to organize and communicate complex information clearly and appropriately for the audience • Strong collaboration skills across business, technical, project, product, and training teams • High attention to detail, quality, consistency, and traceability • Ability to adapt to changing priorities and support process improvement, implementation, user readiness, and change adoption initiatives • Willingness to travel as needed for client or team support • Video cameras must be used during interviews and the initial week of orientation • Photo required during screening for verification throughout recruitment • Stable internet connection and quiet location required for screenings, interviews, and meetings • AI tools, virtual backgrounds/filters, and visual enhancements prohibited during interviews

🏖️ Benefits

• Work flexibility • Learning and career development • Generous, flexible vacation policy • 401(k) employer match • Comprehensive health benefits • Educational assistance • Leadership and technical development academies • Video cameras provided/required for interviews and initial orientation • Remote work options from most US locations and territories