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Aftercare Consultant

🕒 September 22

🏈 Ohio – Remote

infoinfo

💵 $75k - $80k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💼 Consultant

Where this job comes from

Posted on Gateway Services Inc.'s careers page, not through a job board

First seen by Remote Rocketship September 22

Still open on Gateway Services Inc.'s site. Checked 6 hours ago.

Logo of Gateway Services Inc.

Gateway Services Inc.

1001 - 5000 employees

🏥 Healthcare

👥 B2C

☁️ SaaS

Healthcare • B2C • SaaS

<Gateway Services Inc. > Gateway Services Inc. is the largest pet aftercare provider in North America, operating a network of 150+ locally managed facilities and serving pet owners and veterinary partners across the United States and Canada. The company provides cremation, memorial, bereavement support, and related aftercare services for families, and acquires/partners with like-minded regional providers. Gateway also developed Paws e-Track, a proprietary online tracking and order-management system using barcode scanning that is provided to affiliated clinics to streamline pet aftercare processing.

📋 Description

• Manage and grow an established portfolio of veterinary partnerships • Conduct regular customer visits, strategic business reviews and service consultations • Identify opportunities to expand existing customer relationships • Understand each customer's business and recommend solutions supporting their success • Partner with Business Development Managers to ensure seamless onboarding of new customers • Build and maintain customer activity using CRM technology • Achieve or exceed customer retention, revenue growth and activity objectives • Represent Gateway at veterinary conferences, networking events and industry trade shows • Manage the assigned territory with autonomy while collaborating with sales and operations professionals

🎯 Requirements

• 3+ years of account management, customer success or consultative B2B sales experience • Proven success building and growing long-term customer relationships • Experience managing a geographic sales territory • Strong communication, presentation and consultative selling skills • Experience using Salesforce, HubSpot, Microsoft Dynamics or similar CRM platforms • Veterinary, healthcare, medical device, pharmaceutical or related industry experience is an asset • Valid driver's licence and willingness to travel throughout the assigned territory • Approximately 80–90% travel throughout the assigned territory • Occasional evening or weekend work for conferences and industry events • New employees must successfully pass the E-Verify employment verification check

🏖️ Benefits

• Competitive compensation with performance incentives • Up to $120,000 total compensation potential • $800/month vehicle allowance • Comprehensive benefits package • Ongoing coaching, development and career growth • Business expense reimbursement • Company laptop and mobile technology • Medical, Dental and Vision coverage • 401(k) Retirement Savings Plan with employer matching contributions • Company-paid Life Insurance • Company-paid Long-Term Disability • Employee Assistance Program and Gateway CarePath • Health Savings Account option for eligible High Deductible Health Plan participants • Flexible Spending Accounts • Pet Insurance • Paid vacation and company holidays

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