Field Service Engineer

🔥 15 hours ago

🏄 California – Remote

infoinfo

💵 $68k - $92k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🔧 Field Service Engineer

🚫👨‍🎓 No degree required

Apply Now
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Logo of General Dynamics Information Technology

General Dynamics Information Technology

10,000+ employees

Founded 1954

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

General Dynamics Information Technology is a company at the forefront of technological innovation, offering a wide range of services including consulting, digital modernization, and application services. The company is heavily involved in implementing solutions related to artificial intelligence, cloud computing, cybersecurity, high-performance computing, and quantum technologies. GDIT is committed to supporting government and defense sectors, providing mission-critical services such as logistics and supply chain management, intelligence, and homeland security. The company also focuses on diverse and inclusive hiring practices and actively promotes employee well-being. Through its digital accelerator solutions and pioneering use of emerging technologies, GDIT aims to propel agencies' missions forward and address complex technological challenges.

📋 Description

• Support a fielded Border Patrol surveillance system providing situational awareness for the Border Patrol mission • Provide on-site troubleshooting, diagnosis, and resolution of technical issues • Conduct root-cause analysis on hardware, software, and network issues • Promote and provide GDIT products or services at government customer locations • Install, configure, and test new equipment and systems • Perform routine maintenance and preventative care • Prepare training documents and train end-users • Offer remote support to government clients • Maintain detailed service-visit documentation • Create performance reports and write SOPs • Report recurring issues and potential improvements to engineering and product teams • Collaborate with sales, product, engineering, customers, and vendors • Provide technical field support by servicing sites and delivering or installing equipment • Resolve maintenance and operational issues in the field • Perform troubleshooting procedures • Travel 50–75% to customer locations • Report to the service manager

🎯 Requirements

• Must be a U.S. citizen • Must have a valid driver’s license • Must be able to obtain a Public Trust BI clearance • Must be located within a 2.5-hour drive of Campo, CA • Must be able to lift at least 35 pounds • 2+ years of related experience • Proficiency in troubleshooting hardware, software, and networking issues • Ability to read and interpret technical manuals, schematics, and wiring diagrams • Excellent communication skills and ability to explain technical concepts to non-technical users • Strong customer service orientation with a problem-solving mindset • Ability to work independently, manage time effectively, and prioritize tasks • Ability to drive daily to customer locations in the assigned area • High School diploma mandatory • Experience with communication systems including Microwave, Radar, and Video surveillance systems is a plus • Bachelor of Science preferred

🏖️ Benefits

• Full-flex work week • 401K with company match • Comprehensive health and wellness packages • Internal mobility team dedicated to helping you own your career • Professional growth opportunities including paid education and certifications • Cutting-edge technology you can learn from • Paid vacation and holidays • Medical plan options, some with Health Savings Accounts • Dental plan options • Vision plan • Paid time off including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave • Short- and long-term disability benefits • Life insurance • Accidental death and dismemberment insurance • Personal accident insurance • Critical illness insurance • Business travel and accident insurance • Company vehicle • Remote work option

Apply Now

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