Provider Relations Account Manager – World Trade Center Health Program

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $107.7k - $125.3k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

General Dynamics Information Technology

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1954

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

General Dynamics Information Technology is a company at the forefront of technological innovation, offering a wide range of services including consulting, digital modernization, and application services. The company is heavily involved in implementing solutions related to artificial intelligence, cloud computing, cybersecurity, high-performance computing, and quantum technologies. GDIT is committed to supporting government and defense sectors, providing mission-critical services such as logistics and supply chain management, intelligence, and homeland security. The company also focuses on diverse and inclusive hiring practices and actively promotes employee well-being. Through its digital accelerator solutions and pioneering use of emerging technologies, GDIT aims to propel agencies' missions forward and address complex technological challenges.

📋 Description

• Serve as the central point of contact for all WTCHP Clinical Centers of Excellence • Develop and maintain executive-level relationships with CCE leadership • Act as the internal subject matter expert for CCE-specific workflows, case management models, member coordination processes, operational needs, and TPA provider-network interactions • Coordinate CCE needs across Benefits Administration, Member Services, Claims, Provider Network Management, and Operations leadership • Support new operational initiatives, service delivery enhancements, and process improvements affecting CCEs • Promote collaboration, accountability, customer service excellence, and continuous process improvement across provider engagement activities • Facilitate regular business reviews covering performance metrics, operational priorities, quality initiatives, compliance requirements, and strategic objectives • Provide CCE-focused insights to TPA leadership for program operations, member experience, and provider network strategies • Support delivery of CCE-related data, reporting, and tools aligned with CDC guidelines and WTCHP requirements • Manage escalations and coordinate internal resolution of member-impacting issues through timely closure • Ensure provider engagement activities reflect the WTCHP mission supporting 9/11 responders and survivors • Report to the Provider Network Lead

🎯 Requirements

• Bachelor's degree and 5+ years of experience; work experience will be considered in lieu of degree • Direct, hands-on experience working with WTCHP Clinical Centers of Excellence before the current TPA contract; candidates without this experience will not be considered • Functional knowledge of all eight CCEs, including their structures, workflows, and operational practices • Experience supporting or collaborating with federal healthcare programs • Familiarity with CDC program standards and compliance expectations • Proven ability to manage executive-level provider relationships within large academic medical centers or integrated health systems • Strong operational coordination skills and ability to translate complex program needs into internal action plans • Excellent communication, interpersonal, and problem-solving abilities • Demonstrated ability to manage escalations and drive resolution across cross-functional teams • Preferred: background in provider network management, healthcare operations, care coordination, or case management programs • Preferred: experience leading operational improvement initiatives within multi-stakeholder healthcare environments • Preferred: familiarity with data reporting workflows or program compliance processes within federal health programs • No security clearance required; MBI (T2) public trust/other requirement • US citizenship is not required • Less than 10% travel required

🏖️ Benefits

• Medical plan options, including plans with Health Savings Accounts • Dental plan options • Vision plan • 401(k) plan with pre-tax and post-tax contributions and company match • Full flex work weeks where possible • Vacation, sick, personal, holiday, parental, military, bereavement, and jury duty leave • Typically 15 days of paid leave per calendar year for new employees • 10 paid holidays per year • Up to 160 hours of paid family leave in a rolling 12-month period for eligible employees • Short- and long-term disability benefits • Life insurance • Accidental death and dismemberment insurance • Personal accident insurance • Critical illness insurance • Business travel and accident insurance • Remote work arrangement • Identity verification process using biometrics and artificial intelligence