Senior Business Analyst

🔥 13 hours ago

🇺🇸 United States – Remote

💵 $98k - $126.5k / year

⏰ Full Time

🟠 Senior

🧐 Business Analyst

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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General Dynamics Information Technology

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1954

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

General Dynamics Information Technology is a company at the forefront of technological innovation, offering a wide range of services including consulting, digital modernization, and application services. The company is heavily involved in implementing solutions related to artificial intelligence, cloud computing, cybersecurity, high-performance computing, and quantum technologies. GDIT is committed to supporting government and defense sectors, providing mission-critical services such as logistics and supply chain management, intelligence, and homeland security. The company also focuses on diverse and inclusive hiring practices and actively promotes employee well-being. Through its digital accelerator solutions and pioneering use of emerging technologies, GDIT aims to propel agencies' missions forward and address complex technological challenges.

📋 Description

• Support the PMO for contract management execution for the Indian Health Service Electronic Health Records Modernization program • Support knowledge management and SharePoint operations across the program • Monitor, triage, and track knowledge management tickets and coordinate resolutions • Administer SharePoint front-end functions, including creating lists and libraries, designing modern pages, and managing permissions and groups • Support development of procedures, processes, templates, and structured knowledge management artifacts • Manage and coordinate the Lessons Learned process • Support GovSlack user administration, including account creation/removal and access troubleshooting • Partner with knowledge management and functional teams on ticket resolution and content governance • Coordinate SharePoint content reviews with content owners and subject matter experts • Collect, document, and refine Lessons Learned inputs • Identify duplicate or abandoned SharePoint content and recommend cleanup actions • Identify process gaps and recommend efficiency, consistency, and performance improvements • Promote structured knowledge management practices and consistent use of templates and process documentation • Contribute to SharePoint governance maturity, compliance, content-sprawl reduction, and user experience • Drive engagement with the Lessons Learned process • Use SharePoint Online, knowledge management tools, workflows, repositories, trackers, and structured documentation systems • Prepare and deliver briefings and updates for program audiences, including leadership

🎯 Requirements

• Bachelor’s degree and 8+ years of experience, or equivalent combination of education and experience • Oracle Cerner certification may substitute for 3 years of required experience • Experience with SharePoint, including document libraries, metadata tagging, lists, and permissions • Proven ability to document processes • Experience supporting technical, clinical, or PMO teams • Experience supporting change management, reporting, workflow tracking, issue resolution pathways/escalation, and milestone progress tracking during development and implementation phases • Experience coordinating communication across functional teams • Ability to travel up to 25% of the year, if needed • Must be able to obtain a Public Trust Level 5 clearance • Experience with GovSlack, Slack, or other team collaboration platforms • Experience with ServiceNow or similar ticketing systems • Familiarity with knowledge management concepts and structured documentation practices • Experience supporting federal contract program managers • Task management experience and/or skills • Proactive process improvement mindset, especially in knowledge management workflows • Excellent written communication skills • Excellent organizational and time management skills; ability to manage frequently changing priorities • Ability to prepare and deliver presentations and briefings to diverse program audiences, including leadership and customers • Ability to work independently with minimal supervision and within tight deadlines • Ability to follow detailed written policies, processes, procedures, and work instructions • Ability to produce high-quality documentation

🏖️ Benefits

• Medical plan options, some with Health Savings Accounts • Dental plan options • Vision plan • 401(k) plan with pre- and post-tax contributions and company match • Full flex work weeks where possible • Vacation, sick, personal, holiday, paid parental, military, bereavement, and jury duty leave • Typically 15 days of paid leave per calendar year for vacations, personal business, and illness • 10 paid holidays per year • Up to 160 hours of paid family leave in a rolling 12-month period for eligible employees • Short- and long-term disability benefits • Life insurance • Accidental death and dismemberment insurance • Personal accident insurance • Critical illness insurance • Business travel and accident insurance