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Senior ServiceNow Developer

🕒 Yesterday

🇺🇸 United States – Remote

💵 $98k - $126.5k / year

⏰ Full Time

🟠 Senior

🔧 ServiceNow

🦅 H1B Visa Sponsor

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Logo of General Dynamics Information Technology

General Dynamics Information Technology

10,000+ employees

Founded 1954

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

General Dynamics Information Technology is a company at the forefront of technological innovation, offering a wide range of services including consulting, digital modernization, and application services. The company is heavily involved in implementing solutions related to artificial intelligence, cloud computing, cybersecurity, high-performance computing, and quantum technologies. GDIT is committed to supporting government and defense sectors, providing mission-critical services such as logistics and supply chain management, intelligence, and homeland security. The company also focuses on diverse and inclusive hiring practices and actively promotes employee well-being. Through its digital accelerator solutions and pioneering use of emerging technologies, GDIT aims to propel agencies' missions forward and address complex technological challenges.

📋 Description

• Build and customize ServiceNow applications, including ITSM modules such as Incident, Problem, and Change Management • Create Business Rules and Script Includes to automate processes and meet business requirements • Integrate ServiceNow with other systems using REST, SOAP, and related technologies • Perform user and role management, system maintenance, and health checks • Customize user interfaces, forms, and workflows • Provide end-user support and troubleshoot integrated processes and platform functionality • Define and create reports, dashboards, and data analysis products with end users, stakeholders, and management • Participate in technical process reviews, postmortems, and continual process improvement • Maintain current ServiceNow and industry certifications and obtain additional certifications • Contribute to mission-critical government projects and technical specifications • Travel less than 10%

🎯 Requirements

• Technical Training, Certification(s) or Degree • 3+ years of related experience • Experience developing and customizing ServiceNow applications and ITSM modules • Experience with SOAP, REST, web services, and creating and consuming integrations • Scripting skill in at least one language, preferably JavaScript • Exposure to Import Sets, Transform Maps, and CMDB • Ability to analyze requirements, troubleshoot issues, and develop technical solutions • Understanding of Agile software testing from smoke testing through integration and production deployment • Ability to document and create functionality aligned with customer value streams • Organizational and time management skills in a rapid software development environment • Ability to learn new technologies quickly • Good communication skills with technical and non-technical stakeholders • Analytical, problem-solving, and debugging skills • Ability to drive methodology changes, manage customer deliverables, and resolve process issues • Ability to communicate as a technical authority and contribute to proposals and technical specifications • Ability to lead Scrum demos, work groups, and team efforts • Ability to collaborate with and influence stakeholders, mentor junior team members, and support staff development • ServiceNow Certified Systems Administrator certification • Active Top Secret clearance or DOE Q Access Authorization • US citizenship required

🏖️ Benefits

• Comprehensive medical plan options, including plans with Health Savings Accounts • Dental plan options • Vision plan • 401(k) plan with company match • Full-flex work weeks where possible • Paid time off, including vacation, sick, personal time, holidays, paid parental, military, bereavement, and jury duty leave • Typically 15 days of paid leave per calendar year • 10 paid holidays per year • Up to 160 hours of paid family leave in a rolling 12-month period for eligible employees • Short- and long-term disability benefits • Life insurance • Accidental death and dismemberment insurance • Personal accident insurance • Critical illness insurance • Business travel and accident insurance • AI-powered career tool identifying career steps and learning opportunities • Internal mobility team • Award-winning culture of innovation and military-friendly workplace

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