ServiceNow Administrator – Architect

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🔥 8 minutes ago

🇺🇸 United States – Remote

💵 $111.2k - $150.4k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 ServiceNow

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General Dynamics Information Technology

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1954

🔒 Cybersecurity

🤖 Artificial Intelligence

Defense • Cybersecurity • Artificial Intelligence

General Dynamics Information Technology is a company at the forefront of technological innovation, offering a wide range of services including consulting, digital modernization, and application services. The company is heavily involved in implementing solutions related to artificial intelligence, cloud computing, cybersecurity, high-performance computing, and quantum technologies. GDIT is committed to supporting government and defense sectors, providing mission-critical services such as logistics and supply chain management, intelligence, and homeland security. The company also focuses on diverse and inclusive hiring practices and actively promotes employee well-being. Through its digital accelerator solutions and pioneering use of emerging technologies, GDIT aims to propel agencies' missions forward and address complex technological challenges.

📋 Description

• Optimize the business functions at USPS • Provide day-to-day platform administration, user support, configuration management, upgrade support, integration coordination, change management support, data quality oversight, audit support, and architectural guidance • Ensure the platform effectively supports business operations and IT Service Management requirements • Enhance the customer's operational capabilities and drive efficiency • Shape and sustain solutions that have a meaningful and lasting impact on the customer’s goals

🎯 Requirements

• 5 + years of related experience • Bachelor’s degree in a relevant field from an accredited College/University is preferred • ServiceNow Certified System Administrator (CSA) certification • Core Platform/ITSM modules, including Incident, Change, Problem, Knowledge Management, and CMDB/CSDM • Additional ServiceNow modules, including ITOM, SecOps, and CSM • REST API integrations, data imports/exports, Transform Maps, MID Server, and Integration Hub • Proficient in SDLC practices • Knowledge/experience of Agile Methodologies • Effective liaison leading technical development teams • Strong facilitation skills • Excellent oral and written communication skills • Knowledge in AI tools (GitHub Copilot, Playwright)

🏖️ Benefits

• Comprehensive benefits and wellness packages • 401K with company match • Competitive pay • Paid time off • Flex work weeks where possible • Vacation, sick and personal time • Holidays, paid parental, military, bereavement and jury duty leave • 15 days of paid leave per calendar year • 10 paid holidays per year • Paid Family Leave program providing up to 160 hours of paid leave in a rolling 12 month period • Short and long-term disability benefits • Life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance