ServiceNow Developer – Administrator

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $98k - $120.8k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 ServiceNow

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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General Dynamics Information Technology

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1954

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

General Dynamics Information Technology is a company at the forefront of technological innovation, offering a wide range of services including consulting, digital modernization, and application services. The company is heavily involved in implementing solutions related to artificial intelligence, cloud computing, cybersecurity, high-performance computing, and quantum technologies. GDIT is committed to supporting government and defense sectors, providing mission-critical services such as logistics and supply chain management, intelligence, and homeland security. The company also focuses on diverse and inclusive hiring practices and actively promotes employee well-being. Through its digital accelerator solutions and pioneering use of emerging technologies, GDIT aims to propel agencies' missions forward and address complex technological challenges.

📋 Description

• Maintain, enhance, and support the ServiceNow platform • Monitor system performance and troubleshoot incidents • Work with senior developers to resolve complex issues • Perform day-to-day administration of service requests • Maintain CMDB and discovery accuracy through updates, reporting, and data quality reviews • Configure and develop basic to intermediate functionality using Business Rules, Client Scripts, Script Includes, and Flow Designer • Assist with simple integrations using Integration Hub or scripted REST APIs under senior developer guidance • Create and maintain technical documentation • Stay informed about ServiceNow platform updates and features • Identify opportunities to streamline administrative tasks and improve platform usability • Recommend and implement innovative system improvements based on emerging ServiceNow trends

🎯 Requirements

• 3–5+ years of experience supporting or developing on the ServiceNow platform • Working knowledge of JavaScript and ServiceNow scripting fundamentals • Hands-on experience with Business Rules, UI Policies, Client Scripts, Service Catalog, basic workflows/Flow Designer, and CMDB fundamentals • Ability to troubleshoot issues logically and work collaboratively to solve problems • Strong communication and documentation skills • Experience working in Agile/Scrum environments • Ability to pass a CMS background check • Must have resided in the US at least 3 of the last 5 years to obtain a Public Trust • Work visa sponsorship will not be provided • Preferred: Bachelor’s degree in Computer Science, Software Engineering, or equivalent experience • Preferred: Certified System Administrator (CSA) certification • Preferred: Additional ServiceNow certifications or micro-certifications • Preferred: Familiarity with REST APIs and basic integration concepts • Preferred: Understanding of ITIL concepts • Preferred: Experience with Performance Analytics, reporting, or dashboard creation

🏖️ Benefits

• Full-flex work week with core work hours Monday–Friday 9:00 AM ET–3:00 PM ET • 401(k) with company match • Comprehensive health and wellness packages • Internal mobility team dedicated to helping you own your career • Professional growth opportunities including paid education and certifications • Cutting-edge technology you can learn from • Paid vacation and holidays • Medical plan options, including some with Health Savings Accounts • Dental plan options • Vision plan options • Paid time off including vacation, sick, personal, parental, military, bereavement, and jury duty leave • Up to 160 hours of paid family leave in a rolling 12-month period for eligible employees • Short- and long-term disability benefits • Life insurance • Accidental death and dismemberment insurance • Personal accident insurance • Critical illness insurance • Business travel and accident insurance • Remote work