
5001 - 10000 employees
Founded 1969
🏥 Healthcare
📦 Logistics
📣 Marketing
💰 $30M Grant on 2021-03
Healthcare • Logistics • Marketing
ICF is a global consulting and technology services company that helps government and commercial clients tackle complex challenges. The firm provides expertise in areas such as Federal IT modernization, energy and utilities, public health, climate resilience, disaster management, and transportation. ICF leverages data and analytics, artificial intelligence, and cybersecurity to deliver innovative solutions. With a strong commitment to corporate citizenship and sustainability, ICF supports social programs and community development, aiming for a sustainable, low-emissions future. The company operates worldwide, with significant presence in Europe through its offices in Belgium, Spain, and the UK.
🔥 0 minutes ago
🇺🇸 United States – Remote
💵 $98.6k - $167.6k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
🔧 ServiceNow
🦅 H1B Visa Sponsor
👻 Ghost score 0%
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5001 - 10000 employees
Founded 1969
🏥 Healthcare
📦 Logistics
📣 Marketing
💰 $30M Grant on 2021-03
Healthcare • Logistics • Marketing
ICF is a global consulting and technology services company that helps government and commercial clients tackle complex challenges. The firm provides expertise in areas such as Federal IT modernization, energy and utilities, public health, climate resilience, disaster management, and transportation. ICF leverages data and analytics, artificial intelligence, and cybersecurity to deliver innovative solutions. With a strong commitment to corporate citizenship and sustainability, ICF supports social programs and community development, aiming for a sustainable, low-emissions future. The company operates worldwide, with significant presence in Europe through its offices in Belgium, Spain, and the UK.
• Define and implement ServiceNow architecture standards aligned with client business objectives, IT strategy, platform standards, data architecture, and technical roadmaps • Design scalable, maintainable, and secure ServiceNow solutions • Develop technical designs aligned with enterprise architecture, governance requirements, and federal compliance standards • Design, develop, configure, and implement ServiceNow capabilities across ITAM, HAM, SAM, EAM, ITOM, custom/scoped applications, workflows, business rules, UI policies, integrations, and automation • Configure and extend ServiceNow applications to support enterprise asset lifecycle and operational management processes • Implement and support ServiceNow Data Foundations • Design solutions leveraging the ServiceNow data model, CIs, CMDB, asset relationships, users, locations, vendors, contracts, and enterprise data sources • Promote data quality, normalization, governance, and data integrity • Support CMDB maturation, asset data management, and data relationship optimization • Design and implement HAM, SAM, and EAM solutions • Support complete asset lifecycles from procurement and onboarding through inventory, discovery, normalization, assignment, maintenance, compliance, optimization, retirement, and disposal • Integrate asset management capabilities with CMDB, Discovery, Service Mapping, procurement systems, contract management, and enterprise business processes • Develop solutions using JavaScript and ServiceNow development frameworks, including Business Rules, Script Includes, Client Scripts, UI Policies, UI Actions, Flow Designer, IntegrationHub, REST/SOAP integrations, and scoped applications • Design, develop, and support integrations using REST, SOAP, IntegrationHub, MID Servers, and related technologies • Ensure reliable data synchronization, governance, and data exchange • Support ATO activities, platform upgrades, patching, environment cloning, MID Server administration, performance tuning, platform health monitoring, and production support • Evaluate implementations and improve automation, performance, maintainability, user experience, and technical debt • Collaborate with product owners, business analysts, architects, developers, client stakeholders, and technical teams • Participate in Agile and SAFe ceremonies • Conduct code reviews, promote development standards, and mentor developers • Create and maintain architecture diagrams, configuration specifications, workflow and integration documentation, technical designs, and data models • Contribute to proposals, technical demonstrations, reusable assets, and ServiceNow practice development initiatives • Ensure solutions comply with federal security, privacy, accessibility, and operational requirements • Support activities required to obtain and maintain ATO compliance
• Bachelor's degree or equivalent combination of education and experience • 5+ years of hands-on ServiceNow development, implementation, or solution architecture experience • Must be a U.S. Citizen or Green Card holder due to federal contract requirements • Must reside in the United States • Must be authorized to work in the United States • All work must be performed within the United States • Ability to obtain and maintain a Federal Public Trust clearance • Hands-on experience implementing, developing, or supporting ServiceNow Hardware Asset Management (HAM) • Experience with hardware asset lifecycle management, procurement, receiving, inventory management, assignment, maintenance, retirement, and disposal processes • Hands-on experience implementing, developing, or supporting ServiceNow Software Asset Management (SAM) • Experience with software discovery, normalization, software models, entitlement management, license compliance, reclamation, and optimization • Hands-on experience implementing, developing, or supporting ServiceNow Enterprise Asset Management (EAM) • Experience with enterprise asset lifecycle management, maintenance management, work management, asset tracking, and operational workflows • Experience supporting ServiceNow Data Foundations initiatives, data governance programs, normalization efforts, data quality improvements, and enterprise data modeling • Experience working with large-scale CMDB implementations and data relationship management • Experience with ServiceNow App Engine and custom application development • Experience with Service Portal and/or Employee Center • Experience designing and supporting ServiceNow integrations with third-party systems and enterprise platforms • ServiceNow Certified Data Foundations Specialist certification • ServiceNow Certified System Administrator (CSA) • ServiceNow Certified Application Developer (CAD) • ServiceNow Certified Implementation Specialist (CIS) • ServiceNow Certified Technical Architect (CTA) • ServiceNow Certified Implementation Specialist – Hardware Asset Management (HAM) • ServiceNow Certified Implementation Specialist – Software Asset Management (SAM)
• Equal opportunity employer • Reasonable accommodations for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs • Benefit offerings referenced under the Transparency in (Benefits) Coverage Act
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