Technical Communications Specialist

🔥 14 hours ago

🇺🇸 United States – Remote

💵 $74k - $97.8k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🗣️ Communications

🦅 H1B Visa Sponsor

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Logo of General Dynamics Information Technology

General Dynamics Information Technology

10,000+ employees

Founded 1954

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

General Dynamics Information Technology is a company at the forefront of technological innovation, offering a wide range of services including consulting, digital modernization, and application services. The company is heavily involved in implementing solutions related to artificial intelligence, cloud computing, cybersecurity, high-performance computing, and quantum technologies. GDIT is committed to supporting government and defense sectors, providing mission-critical services such as logistics and supply chain management, intelligence, and homeland security. The company also focuses on diverse and inclusive hiring practices and actively promotes employee well-being. Through its digital accelerator solutions and pioneering use of emerging technologies, GDIT aims to propel agencies' missions forward and address complex technological challenges.

📋 Description

• Translate finalized Independent Dispute and Resolution system requirements and screen-language changes into clear, timely communications • Draft and update announcements, notices, and system-generated emails • Prepare CMS.gov website content change notices aligned to release timelines and approved system behavior • Deliver fast-turnaround content accurately and consistently across artifacts and releases • Track, adjudicate, and incorporate CMS review comments • Ensure changes align with approved language, terminology, and accessibility standards • Coordinate with the Agile Liaison, Operations Coordinator, Production Support, and other cross-functional teams • Align communication sequences with system deployment timelines • Protect downstream ETO deliverables • Maintain templates, tone, and formatting standards • Validate content against approved screen language, system behavior, terminology guidance, and Section 508 requirements

🎯 Requirements

• Bachelor’s degree • 5+ years of professional writing or technical communications experience for federal or highly regulated programs • Ability to translate complex policy, regulatory, and technical requirements into user-centered communications • Experience delivering fast-turnaround communications tied to structured release schedules • High editorial accuracy and version control discipline • Section 508 experience remediating and validating documents and web content • Proficiency with MS Word, PowerPoint, Excel, and Adobe Acrobat • Experience creating or updating email templates and public-facing notices • Advanced proficiency in Microsoft Word, PowerPoint, and Excel, including styles, tracked changes, structured templates, and accessibility tools • Ability to manage multi-stakeholder feedback cycles, track comments, document adjudications, and ensure traceability • Ability to obtain a T4 Public Trust clearance • Must have lived in the U.S. at least 3 out of the last 5 years • Work visa sponsorship will not be provided • Preferred: experience with CMS, CCIIO, HealthCare.gov, Affordable Care Act, or No Surprises Act-related programs • Preferred: experience coordinating content updates with Scrum, HCD, and product stakeholders • Preferred: knowledge of Salesforce-triggered emails • Preferred: experience with SnagIt

🏖️ Benefits

• Growth: AI-powered career tool identifying career steps and learning opportunities • Internal mobility team focused on career goals • Comprehensive benefits and wellness packages • 401(k) with company match • Competitive pay • Paid time off • Medical plan options, some with Health Savings Accounts • Dental plan options • Vision plan • Full flex work weeks where possible • Vacation, sick, personal, holiday, parental, military, bereavement, and jury duty leave • Typically 15 days of paid leave per calendar year • 10 paid holidays per year • Up to 160 hours of paid family leave in a rolling 12-month period for eligible employees • Short- and long-term disability benefits • Life insurance • Accidental death and dismemberment insurance • Personal accident insurance • Critical illness insurance • Business travel and accident insurance • Remote work / telecommuting • Award-winning culture of innovation and military-friendly workplace

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