Senior Sales Support Specialist

🔥 0 minutes ago

🗿 South Dakota – Remote

🗿 South Dakota – Remote

⏰ Full Time

🟠 Senior

💝 Customer Support

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GDT - General Datatech

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1996

💼 Consulting

🏥 Healthcare

📦 Logistics

💰 Private Equity Round on 2021-01

Consulting • Healthcare • Logistics

GDT - General Datatech is a global IT solutions provider that specializes in accelerating digitalization and advancing business goals through the transformation and modernization of platforms, networks, and security. The company offers a suite of infrastructure solutions supported by deep expertise and a flexible service delivery model, ensuring that it addresses the most pressing business needs of its clients. GDT stands out through its industry-leading cybersecurity, cloud and data center solutions, enterprise networking, and collaboration offerings. With over 450 certifications worldwide from leading technology providers such as Cisco, HPE, NetApp, and Fortinet, GDT is recognized for its extensive knowledge and ability to solve complex technology challenges, allowing businesses to enhance competitiveness and profitability. Its comprehensive range of services includes managed services, software and support, professional services, and resourcing, all designed to support digital transformation. GDT is committed to maintaining robust partnerships and delivering superior customer experiences.

📋 Description

• Support assigned Account Executives with post-sales functions • Build quote configurations in the Cisco Configuration Tool and prepare purchase orders in SAP • Communicate with partners, vendors, and suppliers to confirm product pricing and availability • Coordinate with logistics and purchasing teams to provide tracking information to customers and implementation teams • Assist with RFQ entry and RFP documentation • Create and submit expense reports • Process and track returned materials • Prepare aging and commission reports

🎯 Requirements

• Strong customer service orientation and excellent telephone etiquette • Microsoft Office required • SAP preferred • Organized and able to demonstrate initiative • Ability to handle and prioritize multiple tasks simultaneously in a fast-paced, high-pressure environment • Team-oriented, flexible, and adaptable • Positive attitude and strong work ethic • Highly polished and professional demeanor

🏖️ Benefits

• Career development opportunities • Access to cutting-edge technology • Collaborative environment • People-first, inclusive culture • Recognition for employee contributions