Senior Functional Manager, Outage Management

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🔥 2 minutes ago

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Logo of Switzerland Global Enterprise

Switzerland Global Enterprise

51 - 200 employees

Founded 1927

🤝 B2B

🛍️ eCommerce

B2B • eCommerce • Export

Switzerland Global Enterprise is a national platform that provides support to companies in Switzerland to promote their products and services in international markets. The organization offers various services including market entry advice, networking opportunities, and information on trade regulations, helping Swiss businesses to successfully expand and thrive globally.

📋 Description

• Own and define the end-to-end ISM process architecture across: Event & Project Enablement, Planning & Scheduling, Demand Placement and Outage Risk Management (including Scope Risk Assessment) • Translate business strategy into standardized, scalable process models with clear ownership, inputs/outputs, and KPI enablement • Lead global process standardization across regions and profit pools, establishing a single ISM operating model • Embed Lean principles and daily management to eliminate non-value-added activities and improve execution consistency • Set and track measurable targets such as: NVA hour reduction, Cycle time improvement, First-time-right execution, Automated KPI visualization • Own the alignment between process design and digital enablement • Act as the single process authority in transformation programs • Drive stakeholder alignment, role clarity, and adoption across regions, ensuring new ways of working are embedded and sustained • Lead a distributed team of process excellence leaders (direct staff), building strong capability in Lean transformative process design, enabled by Digital Technology • Establish functional governance, decision rights, and escalation paths to enable fast, confident execution.

🎯 Requirements

• Bachelor’s degree from an accredited university or college • 10+ additional years of experience in cross functional roles supporting Commercial, Supply Chain, Field Services, Operations organizations • 3+ years of experience in a leadership role • 5+ years of experience in Gas Power Services Outage Management process • Proven experience leading service, operations, or field service transformations across regions • Strong background in process standardization, Lean, and operating model design • Functional expertise with GEV Applications like Visionsuite, SMWB, ServiceMax, Salesforce service platforms and ERP-integrated environments (Oracle, SAP, or similar) • Demonstrated ability to translate business strategy into scalable digital solutions in partnership with IT • Experienced people leader with strong cross-functional influence and executive communication skills.

🏖️ Benefits

• Medical, dental, vision, and prescription drug coverage • Access to Health Coach from GE Vernova, a 24/7 nurse-based resource • Access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services • GE Vernova Retirement Savings Plan • Tax-advantaged 401(k) savings opportunity with company matching contributions • Company retirement contributions • Access to Fidelity resources and financial planning consultants • Tuition assistance • Adoption assistance • Paid parental leave • Disability benefits • Life insurance • 12 paid holidays • Permissive time off

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