Field Service Engineer

🔥 7 minutes ago

🏄 California – Remote

🏄 California – Remote

💵 $76.6k - $114.8k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🔧 Field Service Engineer

👻 Ghost score 0%

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GE HealthCare

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1892

🏥 Healthcare

🏢 Enterprise

💰 $1.2G Post IPO secondary on 2024-12

Healthcare • Enterprise

GE HealthCare is a global healthcare technology company focused on developing products, technologies, and solutions that improve patient care and healthcare delivery. The company emphasizes innovation, next-generation solutions, and improving wellbeing worldwide. It operates in many countries (offices in 80 countries) and offers career opportunities across early careers and professional roles. GE HealthCare communicates a mission to make healthcare better and champions employee wellbeing, diversity, and equal opportunity.

📋 Description

• Support customers and accounts throughout Orange County and North San Diego within the Pacific Region • Troubleshoot, install, maintain, and repair GE OEC Surgical C-Arm equipment • Complete preventive maintenance and Field Modification Instructions • Order and manage repair-parts cycle times • Maintain customer service logs and internal service records • Communicate daily with customers to ensure resolution and follow-up • Maintain and calibrate tools and test equipment • Meet Health and Human Services, Environmental Health and Safety, and other applicable regulatory requirements • Manage vendors’ service delivery processes in compliance with GE HealthCare policies • Escalate customer service delivery issues and conduct root-cause analysis • Participate in sales opportunities such as contract renewals and revenue programs • Work with the local team to provide efficient service delivery across assigned accounts • Potentially train clinical staff on designated equipment

🎯 Requirements

• Bachelor’s degree in Electrical Engineering, Electrical Engineering Technology, equivalent military education, or Associate’s Degree with 2 years of experience servicing electronic equipment • Alternatively, 3 years of relevant experience combined with successful completion of the GEHC Field Service Engineer Apprentice Program • Alternatively, High School Diploma/GED and 12 or more years of experience servicing electronic equipment • Experience interfacing with internal team members and external customers as part of a solution-based service process • Experience diagnosing and repairing mechanical, electromechanical, and/or electronic equipment • Experience troubleshooting and responding to customer concerns • Six Sigma training/certification is desired • Must be legally authorized to work in the United States • GE HealthCare will not sponsor employment visas • Successful completion of a drug screen, as applicable • Some customers’ vaccination mandates may apply to certain employees

🏖️ Benefits

• Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives (LTI) • Medical insurance • Dental insurance • Vision insurance • Paid time off • 401(k) plan with employee and company contribution opportunities • Life insurance • Disability insurance • Accident insurance • Tuition reimbursement • Professional development • Challenging careers • Competitive compensation

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