Field Service Engineer

🔥 2 minutes ago

🏈 Ohio – Remote

🏈 Ohio – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🔧 Field Service Engineer

🚫👨‍🎓 No degree required

👻 Ghost score 15%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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GE HealthCare

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1892

🏥 Healthcare

🏢 Enterprise

💰 $1.2G Post IPO secondary on 2024-12

Healthcare • Enterprise

GE HealthCare is a global healthcare technology company focused on developing products, technologies, and solutions that improve patient care and healthcare delivery. The company emphasizes innovation, next-generation solutions, and improving wellbeing worldwide. It operates in many countries (offices in 80 countries) and offers career opportunities across early careers and professional roles. GE HealthCare communicates a mission to make healthcare better and champions employee wellbeing, diversity, and equal opportunity.

📋 Description

• Perform on-time and accurate preventative maintenance, field modification instructions, and corrective repairs • Troubleshoot and perform basic repairs independently on assigned equipment • Support experienced field engineers with equipment installations, onsite and remotely • Work with experienced field engineers on basic troubleshooting and service repairs for designated equipment • Communicate and partner effectively with teammates, colleagues, and customers • Resolve customer issues, provide follow-up, and drive customer satisfaction through Service Excellence • Recommend value-added services to improve customer operational efficiency • Complete administrative responsibilities, including customer service reports, repair-parts ordering, expense submission, and cycle-time management • Use the GEHC escalation process and collaborate with regional and national support on corrective action plans • Serve as a member of the account community for key accounts • Engage commercial counterparts, identify sales leads, participate in contract renewals, and support revenue programs • Build and enhance customer relationships as a perceived business partner • Monitor competitor information and market trends • Answer service calls independently within one year of employment • Comply with GEHC quality, EHS, compliance, legal, and regulatory requirements • Work five eight-hour shifts on second shift in the Northeast Ohio/Cleveland service region

🎯 Requirements

• Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field; OR equivalent military education to an Associate’s or Bachelor’s degree; OR participation in the formal GEHC Biomed/FE Services Internship, Apprenticeship or Military Externship program; OR High School Diploma/GED and a minimum 2 years of experience servicing electronic or electro-mechanical equipment • Experience with web applications and Microsoft suite of products • Must have and maintain a valid driver's license • Willingness to travel for training • Legal authorization to work in the U.S.; employment visa sponsorship is not available now or in the future • Preferred: technical capabilities in CT and/or MR • Ability to lift, carry, push, and pull up to 35 lbs. unassisted • Ability to frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit, and stand for long periods • Ability to reach at, above, and below shoulder level; flex/extend neck; and demonstrate good hand and finger dexterity • Required vision abilities may include color, close, distance, peripheral, and depth perception

🏖️ Benefits

• Professional development • Competitive compensation • Great work environment • Challenging careers • Equal Opportunity Employer • Drug screen as applicable • No relocation assistance provided

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