Field Service Technician

🔥 8 hours ago

🍂 Massachusetts – Remote

infoinfo

⏰ Full Time

🟢 Junior

🔧 Field Service Engineer

Where this job comes from

Posted on ABB's careers page, not through a job board

First seen by Remote Rocketship 8 hours ago

Still open on ABB's site. Checked 2 hours ago.

Logo of ABB

ABB

10,000+ employees

⚡ Energy

🏭 Manufacturing

🔧 Hardware

💰 $545.9M Post-IPO Debt - ABB on 2023-11

Energy • Manufacturing • Hardware

ABB is a global technology and engineering company focused on electrification, industrial automation, and motion (electrical motors, drives, robotics and related systems). The company provides products, systems and services for electrification, power and automation across sectors such as buildings and infrastructure, industrial automation, marine and ports, oil & gas, and power generation, with an emphasis on energy efficiency and sustainable solutions.

📋 Description

• Execute service work according to work instructions and ABB quality and safety guidelines • Deliver quality customer service planning and execute service work according to customer orders and expectations • Communicate service work timelines and expectations to ensure customer retention • Work with customers on-site to identify opportunities to improve operations and eliminate pain points • Perform field service tasks, identify technical issues, and analyze issues through remote or on-site activity in certified service categories and products • Prepare material lists for service activities and ensure materials, parts, and equipment are available and appropriate in quality • Train field service associates and customers when needed • Report to the Service Team Leader

🎯 Requirements

• Must have a valid Journeyman Electrician’s License • High School Diploma • 1 year of electrical preventative maintenance, installation and repair, and experience as licensed field service technician • Experience with required hand and power tools associated with the electrical trade • Strong knowledge and experience of conduit bending (EMT) ability to produce quality day after day • Infrared windows experience preferred • Working knowledge of current NEC codes • Knowledge and experience working in and around 480V commercial switchboards • Industrial experience considered a plus

🏖️ Benefits

• Choice between two medical plan options: a PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan • Choice between two dental plan options: Core and Core Plus • Vision benefit • Company paid life insurance (2X base pay) • Company paid AD&D (1X base pay) • Voluntary life and AD&D – 100% employee paid up to maximums • Short Term Disability – up to 26 weeks – Company paid • Long Term Disability – 60% of pay – Company paid; ability to “buy-up” to 66 2/3% of pay • Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance) • Parental Leave – up to 6 weeks • Employee Assistance Program • Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption • Employee discount program • 401k Savings Plan with Company Contributions • Employee Stock Acquisition Plan (ESAP) • 11 paid holidays • Vacation provided based on years of service for hourly and non-exempt positions

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