Account Manager, SaaS, Higher Ed

🔥 3 minutes ago

🗽 New York – Remote

🗽 New York – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Gecko | AI-Powered Student Engagement Platform

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2012

📚 Education

☁️ SaaS

🤖 Artificial Intelligence

💰 $2.3M Venture Round - GeckoLabs on 2019-06

Education • SaaS • Artificial Intelligence

Gecko | AI-Powered Student Engagement Platform is an AI-driven software company that builds a student engagement platform for higher education institutions. Its products help universities and colleges engage, communicate with, and support students through modular, analytics-enabled tools that streamline recruitment, retention, and student services. Gecko positions itself as a SaaS provider focused on innovation, customer-centric development, and measurable impact for higher education customers.

📋 Description

• Own a portfolio of university and college partners across the US • Understand partner goals, priorities, challenges, usage and future plans • Build trusted, multi-threaded relationships from day-to-day users to senior sponsors • Develop success plans and account strategies tied to meaningful outcomes • Monitor partner health, risk and opportunity • Own renewals from early planning through agreement • Demonstrate partner value and identify expansion opportunities • Lead expansion opportunities through discovery, negotiation and close • Carry renewal and expansion targets and maintain an accurate pipeline • Run account reviews connecting partner outcomes to future opportunities • Maintain accurate Salesforce records • Visit university and college partners across the US • Represent Gecko at higher-education conferences, exhibitions and partner events • Act as strategic owner of partner relationships and coordinate Support, Product and other teams • Deliver demos, account reviews, presentations and commercial conversations • Collaborate with Commercial, Product, Support and Enablement teams • Ensure commitments are completed and issues do not fall between the cracks

🎯 Requirements

• US-based applicant • Valid right to work in the US • Based in the Eastern or Central time zones • Experience owning a portfolio of accounts in a B2B SaaS business • Direct responsibility for retention, renewals and expansion • Experience managing complex or strategic accounts with multiple stakeholders and longer decision cycles • Demonstrated commercial outcomes personally influenced through renewals, expansion, upsell or growth within existing accounts • Comfortable discussing pricing, value, revenue and next steps • Ability to uncover and properly progress opportunities • Ability to lead meetings, demos, executive reviews and negotiations • Organised, proactive and comfortable managing a portfolio, pipeline and regular travel • Experience in Higher Education or EdTech is useful but not essential

🏖️ Benefits

• 33 days’ holiday • Flexible working • Workation policy allowing work from another location • Brilliant home office set-up • MacBook Pro • Headphones of your choice • Medical benefits • Dental benefits • Vision benefits • 401(k) • Perks via Perkbox • Remote-first working • Connected virtual culture