Commercial Contracts Specialist

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $78.4k - $117.6k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

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GE HealthCare

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1892

🏥 Healthcare

💊 Pharmaceuticals

Healthcare • Medical Technology • Pharmaceuticals

GE HealthCare is a leader in precision care, dedicated to providing innovative technologies and integrated solutions that enhance healthcare services. As a stand-alone company, it focuses on imaging, ultrasound, and healthcare IT, empowering clinicians and improving patient outcomes through advanced medical technologies and personalized care solutions. With a significant investment in research and development, GE HealthCare aims to transform healthcare by making hospitals more efficient and therapies more precise.

📋 Description

• Serve as the primary contact for GPO customer inquiries, escalations, and audit requests • Maintain accurate GPO customer and membership data in SAP and related systems • Support implementation and maintenance of GPO agreements, pricing updates, and compliance activities • Partner with internal teams and outsourced resources to resolve contract, chargeback, and membership-related issues • Support audits, reporting, and operational activities • Identify and implement process improvements to enhance customer experience and operational efficiency • Maintain current versions of SOPs and guide sheets related to GPO activities • Lead cross-training on GPO-related activities to ensure appropriate team coverage

🎯 Requirements

• Bachelor’s Degree and 5+ years of demonstrated experience in healthcare customer support • Or High School Diploma/GED with 7+ years of relevant experience in contract administration or healthcare operations • Or equivalent combination of education and experience • Strong customer service, communication, and interpersonal skills • Strong attention to detail • Ability to manage multiple priorities and meet deadlines • Proficient Excel skills, including data analysis and reporting • General knowledge of SAP and contract-related processes • Experience working with GPOs, healthcare contracting, or life sciences organizations • Familiarity with GPO portals, membership rosters, and compliance processes • Experience with Salesforce, Power BI, Smartsheet, or similar business systems • Knowledge of GPO Rosters, Member Centric, and Definitive Healthcare websites • Must be legally authorized to work in the United States • Employment visa sponsorship is not available now or in the future • Successful completion of a drug screen, as applicable

🏖️ Benefits

• Medical, dental, and vision insurance • Paid time off • 401(k) plan with employee and company contribution opportunities • Life, disability, and accident insurance • Tuition reimbursement • Professional development • Great work environment • Challenging careers • Competitive compensation • Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives (LTI)