Field Service Engineer

🔥 5 minutes ago

🏈 Ohio – Remote

🏈 Ohio – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🔧 Field Service Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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GE HealthCare

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1892

🏥 Healthcare

💊 Pharmaceuticals

Healthcare • Medical Technology • Pharmaceuticals

GE HealthCare is a leader in precision care, dedicated to providing innovative technologies and integrated solutions that enhance healthcare services. As a stand-alone company, it focuses on imaging, ultrasound, and healthcare IT, empowering clinicians and improving patient outcomes through advanced medical technologies and personalized care solutions. With a significant investment in research and development, GE HealthCare aims to transform healthcare by making hospitals more efficient and therapies more precise.

📋 Description

• Perform on-time and accurate preventative maintenance, Field Modification Instructions, and corrective repairs • Troubleshoot and perform basic repairs on assigned CT and MR equipment • Support experienced field engineers with equipment installations, onsite and remotely • Work with experienced field engineers on basic troubleshooting and service repair needs • Communicate and partner with teammates, colleagues, and customers to ensure resolution and follow-up • Recommend value-added services to help customers operate more efficiently • Maintain a calm and professional demeanor in high-stress customer service environments • Debrief customer service reports, order repair parts, submit expenses, and manage cycle times • Use the GEHC escalation process and collaborate with regional and national support on corrective action plans • Serve as a member of the account community for key accounts • Engage commercial counterparts, identify sales leads, participate in contract renewals, and assist with revenue programs • Build and enhance customer relationships and drive customer satisfaction • Monitor competitor information and market trends • Answer service calls independently without assistance within one year of employment • Comply with GEHC quality, EHS, compliance, and regulatory requirements

🎯 Requirements

• Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field; OR equivalent military education to an Associate’s or Bachelor’s degree; OR participation in the formal GEHC Biomed/FE Services Internship, Apprenticeship or Military Externship program; OR High School Diploma/GED and a minimum 2 years of experience servicing electronic or electro-mechanical equipment • Experience with web applications and Microsoft suite of products • Must have and maintain a valid Driver's License • Willingness to travel for training • Legal authorization to work in the U.S.; employment visa sponsorship is not available • Technical capabilities in CT and/or MR preferred • Ability to lift, carry, push, and pull up to 35 lbs. unassisted • Ability to frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit and stand for long periods • Ability to reach at, above and below shoulder level, flex/extend neck, and use good hand and finger dexterity • Required vision abilities may include color, close, distance, peripheral, and depth perception

🏖️ Benefits

• Professional development • Competitive compensation • Great work environment • Challenging careers • Relocation assistance not provided • Drug screen as applicable • Potential customer vaccination mandates may apply