Field Service Engineer

🔥 13 minutes ago

🇺🇸 United States – Remote

💵 $76.6k - $114.8k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🔧 Field Service Engineer

🚫👨‍🎓 No degree required

Where this job comes from

Posted on GE HealthCare's careers page, not through a job board

First seen by Remote Rocketship 13 minutes ago

Logo of GE HealthCare

GE HealthCare

10,000+ employees

Founded 1892

🏥 Healthcare

💊 Pharmaceuticals

Healthcare • Medical Technology • Pharmaceuticals

GE HealthCare is a leader in precision care, dedicated to providing innovative technologies and integrated solutions that enhance healthcare services. As a stand-alone company, it focuses on imaging, ultrasound, and healthcare IT, empowering clinicians and improving patient outcomes through advanced medical technologies and personalized care solutions. With a significant investment in research and development, GE HealthCare aims to transform healthcare by making hospitals more efficient and therapies more precise.

📋 Description

• Support customers and accounts throughout the Orange County and North San Diego areas within the Pacific Region • Troubleshoot, install, maintain, and repair designated GE OEC Surgical C-Arm equipment • Complete preventative maintenance and field modification instructions • Order and manage repair parts cycle times • Maintain customer service logs and internal service records • Communicate with customers to ensure resolution and follow-up • Maintain and calibrate tools and test equipment • Meet Health and Human Services, environmental health and safety, and other regulatory requirements • Manage vendors’ service delivery processes in compliance with GE Healthcare policies • Escalate and resolve customer service delivery issues and conduct root cause analysis • Participate in sales opportunities such as contract renewals and revenue programs • Work with the local team to provide efficient service delivery across assigned accounts • Train clinical staff on designated equipment as needed

🎯 Requirements

• Bachelor’s degree in Electrical Engineering, Electrical Engineering Technology, equivalent military education, or Associate’s Degree with 2 years experience servicing electronic equipment • Alternatively, 3 years of relevant experience combined with successful completion of the GEHC Field Service Engineer Apprentice Program • Alternatively, High School Diploma/GED and 12 or more years experience servicing electronic equipment • Experience interfacing with internal team members and external customers as part of a solution-based service process • Experience diagnosing and repairing mechanical, electromechanical, and/or electronic equipment • Experience troubleshooting and responding to customer concerns • Legally authorized to work in the United States • No employment visa sponsorship now or in the future • Successful completion of a drug screen, as applicable

🏖️ Benefits

• Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI) • Medical, dental, and vision insurance • Paid time off • 401(k) plan with employee and company contribution opportunities • Life, disability, and accident insurance • Tuition reimbursement • Professional development • Relocation assistance not provided

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