GM, SI Business – Commercial Operations

🔥 2 minutes ago

🇺🇸 United States – Remote

💵 $172k - $258k / year

⏰ Full Time

🟠 Senior

🔴 Lead

⚙️ Operations

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GE HealthCare

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1892

🏥 Healthcare

💊 Pharmaceuticals

Healthcare • Medical Technology • Pharmaceuticals

GE HealthCare is a leader in precision care, dedicated to providing innovative technologies and integrated solutions that enhance healthcare services. As a stand-alone company, it focuses on imaging, ultrasound, and healthcare IT, empowering clinicians and improving patient outcomes through advanced medical technologies and personalized care solutions. With a significant investment in research and development, GE HealthCare aims to transform healthcare by making hospitals more efficient and therapies more precise.

📋 Description

• Lead and integrate the SI Business & Commercial Operations organization, combining SVG and Surgery functional teams • Oversee OTR/Sales Operations, Demo Operations, Contracting, GPO & National Accounts, Logistics, and Commercial Excellence • Drive profitable growth through commercial and operational KPIs, forecast accuracy, and sales force effectiveness • Provide strategic commercial insights for standard work, training, commercial deployment, and resource optimization • Improve adoption and simplification of commercial processes • Manage order and sales forecasting and revenue management at regional and segment levels • Drive backlog quality, sales and installation quality, and conversion acceleration • Lead demand planning and order fulfillment with global supply chain and logistics • Lead orders and sales management operating mechanisms and coordinate commercial implementation • Oversee pricing delegation of authority and monthly and quarterly pricing performance reporting with Finance • Manage regional pricing approval processes and strategic pricing initiatives • Support deal structuring for strategic deals and partnerships • Lead Commercial Contracting and Request for Proposal processes • Lead distribution management, including distributor contracts and due diligence • Coordinate customer communications during order fulfillment issues • Lead transition to Apttus and ensure process and system adoption • Establish and lead GPO & National Accounts management • Lead Demo Operations • Own commercial data and reporting quality, including Salesforce.com data integrity, reporting efficiency, funnel forecasting, and Dynamics • Drive commercial readiness and operational support for Lighthouse NPIs • Enhance Heartbeat practices across Commercial, Operations, and Finance to improve margin, speed, and growth

🎯 Requirements

• Bachelor’s degree & 10 + years of experience in business management, sales, or marketing, OR equivalent years of experience in operations with progressive leadership in the healthcare industry • Demonstrated ability to drive and execute results through rigorous operating mechanisms in a matrixed GE HealthCare environment • Exemplary people management, leadership, communication, sales coaching, and team-building experience • Strong business acumen; financial, organizational, compliance, negotiation, problem-solving, and influencing skills • Impactful executive presence and high-level presentation and interpersonal skills • Ability to communicate and present ideas to customers effectively • Ability to energize, develop, and build rapport, collaboration, and influence at all organizational levels • U.S. or Europe Based • 40% Travel • Previous experience leading service and/or sales for a GEHC product portfolio • Ability to influence and collaborate with senior-level management teams • Direct and/or indirect management experience in a matrix • Experience with commercial contracting, GPO/National Accounts, and pricing in the healthcare industry • Experience leading business integrations and combining organizations, processes, and systems such as Salesforce.com, Apttus, EOM, and Oracle • Legally authorized to work in the United States • Must successfully complete a drug screen, as applicable

🏖️ Benefits

• Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI) • Medical, dental, and vision insurance • Paid time off • 401(k) plan with employee and company contribution opportunities • Life, disability, and accident insurance • Tuition reimbursement • Professional development • Challenging careers • Competitive compensation • Relocation assistance not provided

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