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Project Specialist

🔥 3 hours ago

🇺🇸 United States – Remote

đź’µ $80k - $120k / year

⏰ Full Time

🟡 Mid-level

đźź  Senior

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Logo of GE HealthCare

GE HealthCare

10,000+ employees

Founded 1892

🏥 Healthcare

đź’Š Pharmaceuticals

Healthcare • Medical Technology • Pharmaceuticals

GE HealthCare is a leader in precision care, dedicated to providing innovative technologies and integrated solutions that enhance healthcare services. As a stand-alone company, it focuses on imaging, ultrasound, and healthcare IT, empowering clinicians and improving patient outcomes through advanced medical technologies and personalized care solutions. With a significant investment in research and development, GE HealthCare aims to transform healthcare by making hospitals more efficient and therapies more precise.

đź“‹ Description

• Coordinate and track Diagnostic Cardiology customer orders from order entry through installation, training, and project completion • Serve as the primary customer contact for project status, delivery schedules, installation readiness, training, and issue resolution • Partner with customers and cross-functional teams including Order Management, Manufacturing, Logistics, Installation Teams, Clinical Education, Sales, and Service • Create, maintain, and distribute project documentation, schedules, meeting notes, status updates, and action item trackers • Monitor milestones and communicate risks, delays, and dependencies affecting customer commitments • Facilitate customer and internal project meetings and drive accountability • Coordinate equipment delivery, installation scheduling, site readiness, and customer training requirements • Manage multiple projects simultaneously and maintain timely project updates • Track project status, delivery timelines, and installation schedules through company systems and reporting tools • Identify, escalate, and help resolve equipment delivery, site readiness, scheduling, documentation, and customer issues • Support order fulfillment through accurate project records and priority tracking • Build relationships with customers and internal stakeholders to ensure a positive customer experience • Provide regular project status updates to customers, stakeholders, and leadership • Support continuous improvement by identifying opportunities to simplify processes and improve project execution • Identify and report quality or compliance concerns and support corrective actions

🎯 Requirements

• Bachelor's degree preferred or equivalent work experience • Experience coordinating projects, orders, implementations, or customer-facing business processes • Strong customer service and stakeholder management skills • Excellent written, verbal, and interpersonal communication skills • Proficiency with Microsoft Office applications, including Excel, PowerPoint, Word, and Outlook • Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment • Ability to work independently while maintaining accountability for project deliverables • Strong problem-solving skills with the ability to proactively identify and address issues • Experience collaborating across cross-functional teams • Ability to work effectively in a remote environment • Willingness to travel up to 10% as business needs require • Experience in healthcare, medical device, hospital, clinical, or healthcare technology environments • Experience supporting equipment installations, implementations, or customer onboarding activities • Knowledge of project management principles, tools, and methodologies • Experience managing competing priorities while maintaining attention to detail • Ability to present project updates to internal and external stakeholders • Change management or process improvement experience • PMI certification or project management coursework is a plus • Compliance with all GE HealthCare quality, compliance, and regulatory requirements applicable to the role • Completion of required quality and compliance training by established deadlines • Legal authorization to work in the United States is required • Must complete a drug screen as applicable

🏖️ Benefits

• Medical, dental, and vision insurance • Paid time off • 401(k) plan with employee and company contribution opportunities • Life, disability, and accident insurance • Tuition reimbursement • Professional development opportunities • Competitive compensation • Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives (LTI) • Challenging careers • Great work environment

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