Provider Partnerships and Referral Growth Manager

🔥 6 hours ago

🌽 Illinois – Remote

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💵 $45k - $70k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 10%

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Logo of Genesis Orthopedics & Sports Medicine

Genesis Orthopedics & Sports Medicine

51 - 200 employees

Founded 2000

🏥 Healthcare

🍽️ Food & Beverage

💼 Consulting

Healthcare • Food & Beverage • Consulting

Genesis Orthopedics & Sports Medicine is an orthopedic care provider that offers a comprehensive range of services, including orthopedic surgery, physical therapy, and urgent care for sports injuries. With multiple locations throughout Chicago, Genesis prides itself on providing accessible and high-quality care, having treated over 40,000 patients and receiving over 90% five-star reviews. They utilize advanced medical technologies such as MRI scans and Platelet-Rich Plasma (PRP) injections, and they also offer virtual physical therapy services to ensure that patients receive the best possible health outcomes.

📋 Description

• Conduct regular, in-person visits to primary care practices, referring providers, and community partners across Chicagoland • Manage key referrer and partner relationships and referral activity • Follow up with partners and resolve referral process problems quickly • Host lunch-and-learns, dinners with referring providers, open houses, coffee chats, community events, and promotional events at professional sports events • Coordinate events with the clinical team, growth team, and external partners • Gather intelligence from referring providers and identify barriers to patient referrals • Own online reputation by investigating patient reviews and cascading positive reviews to providers • Support operational changes that improve patient experience • Track conversations and relationships in the CRM and derive strategic insights • Represent Genesis and its mission in the Chicago community • Report to Marketing / Business Development leadership

🎯 Requirements

• Bachelor’s degree • Experience in a relationship-driven role such as sales, business development, community outreach, hospitality, account management, physician liaison, or similar • Reliable vehicle and valid driver’s license • Daily driving across Chicagoland • Excellent verbal communication • Comfortable walking into a room cold • Chicago-based or ready to be • Existing relationships with primary care practices, PT clinics, athletic trainers, or workers’ comp adjusters in the Chicago area preferred • Healthcare, sports medicine, or physician liaison background preferred • Bilingual English/Spanish preferred • Comfort with CRM tools to track visits and relationships and suggest improvements preferred

🏖️ Benefits

• Performance bonus of up to $75,000 tied to referral growth and partner relationships developed • Mileage reimbursement for required driving • Full benefits

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