
5001 - 10000 employees
Founded 1990
💼 Consulting
🏥 Healthcare
🛡️ Insurance
Consulting • Healthcare • Insurance
Genesys is a leading provider of AI-powered experience orchestration solutions designed to deliver personalized experiences at scale. Their offerings include comprehensive contact center software, workforce engagement management solutions, and an open platform with cloud architecture. Genesys Cloud CX and EX platforms optimize both customer and employee experiences using intelligent automation and embedded AI, allowing seamless engagement across any channel. With a focus on various industries including banking, healthcare, retail, insurance, and government, Genesys assists organizations in transforming customer and employee interaction landscapes. Additionally, their AppFoundry Marketplace offers pre-integrated applications to extend platform functionalities.
🕒 September 17
🌲 North Carolina – Remote
💵 $95k - $167k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
⚖️ Legal Counsel / General Counsel
🦅 H1B Visa Sponsor
👻 Ghost score 12%
Where this job comes from
Posted on Genesys's careers page, not through a job board
First seen by Remote Rocketship September 17
Still open on Genesys's site. Checked 1 hour ago.

5001 - 10000 employees
Founded 1990
💼 Consulting
🏥 Healthcare
🛡️ Insurance
Consulting • Healthcare • Insurance
Genesys is a leading provider of AI-powered experience orchestration solutions designed to deliver personalized experiences at scale. Their offerings include comprehensive contact center software, workforce engagement management solutions, and an open platform with cloud architecture. Genesys Cloud CX and EX platforms optimize both customer and employee experiences using intelligent automation and embedded AI, allowing seamless engagement across any channel. With a focus on various industries including banking, healthcare, retail, insurance, and government, Genesys assists organizations in transforming customer and employee interaction landscapes. Additionally, their AppFoundry Marketplace offers pre-integrated applications to extend platform functionalities.
• Draft, review, and negotiate commercial agreements, including cloud services and SaaS agreements, amendments, nondisclosure agreements, RFP responses, statements of work, licensing agreements, BAAs, DPAs, and other cloud-based transactions • Drive commercial transactions toward timely resolution while balancing business objectives, customer requirements, legal considerations, and risk management • Advise Sales and business stakeholders on data privacy, data security, artificial intelligence, and other legal considerations affecting technology transactions • Develop and maintain scalable contract templates for recurring transactions and evolving business models • Partner with Sales, Data Privacy, Security, Product Counsel, Finance, and other cross-functional stakeholders on contracting strategy, processes, and risk • Improve contracting efficiency and consistency through standards, templates, negotiation playbooks, and best practices • Monitor legal and regulatory developments affecting cloud software, SaaS, data privacy, security, and artificial intelligence • Provide clear, business-oriented legal advice and independently resolve complex matters
• Juris Doctor or equivalent law degree from an accredited law school • Active membership in good standing with the bar of a U.S. state or territory • Authorization to reside and work in the United States • 2+ years of relevant legal experience • Strong experience in commercial contract drafting, review, and negotiation • Ability to provide practical, business-oriented legal advice with sound judgment and confidence • Strong stakeholder communication skills and comfort working directly with customers and business partners • Ability to manage complex workloads, prioritize competing matters, and operate independently • Strong collaboration skills across legal, sales, privacy, security, product, and finance functions • Working knowledge of legal and regulatory issues affecting technology transactions, including data privacy, data security, and artificial intelligence • Preferred: commercial and contract law experience, including cloud, SaaS, licensing, and strategic technology transactions • Preferred: customer-facing negotiations, technology and cloud computing legal issues, contact center technology or customer experience platforms, and complex compliance matters
• Medical, Dental, and Vision Insurance • Telehealth coverage • Flexible work schedules and work from home opportunities • Development and career growth opportunities • Open Time Off in addition to 10 paid holidays • 401(k) matching program • Adoption Assistance • Fertility treatments • Paid volunteer time • August Free Fridays • Well-being resources and regionally tailored programs for employees and their families • Mentorship, learning programs, leadership development and education support
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