Senior UX Design Technologist

Job not on LinkedIn

🔥 12 hours ago

🏄 California, North Carolina, +1 more states – Remote

🏄 California – Remote 🌲 North Carolina – Remote 🤠 Texas – Remote

💵 $121.1k - $212.9k / year

⏰ Full Time

🟠 Senior

🎨 Product Designer (UI/UX)

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Genesys

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1990

💼 Consulting

🏥 Healthcare

🛡️ Insurance

Consulting • Healthcare • Insurance

Genesys is a leading provider of AI-powered experience orchestration solutions designed to deliver personalized experiences at scale. Their offerings include comprehensive contact center software, workforce engagement management solutions, and an open platform with cloud architecture. Genesys Cloud CX and EX platforms optimize both customer and employee experiences using intelligent automation and embedded AI, allowing seamless engagement across any channel. With a focus on various industries including banking, healthcare, retail, insurance, and government, Genesys assists organizations in transforming customer and employee interaction landscapes. Additionally, their AppFoundry Marketplace offers pre-integrated applications to extend platform functionalities.

📋 Description

• Use code, AI, and established design patterns to deliver straightforward UX Operations backlog work • Identify designers using AI effectively and capture their skills and techniques • Turn effective AI skills and techniques into documented, shared assets for the UX organization • Use APIs, MCPs, skills, agents, and integrations to connect tools and information • Remove unnecessary manual steps and simplify common UX workflows • Translate technical capabilities into practical guidance for designers and researchers • Partner with Engineering and Product Management when deeper technical expertise is needed • Recognize when technical acceleration is appropriate and when work requires research, exploration, or design judgment • Work across the broader UX organization with designers, researchers, Design Systems, Product, and Engineering • Report to the Senior Director of UX Enablement

🎯 Requirements

• 4+ years in design technology, design systems, developer experience, UX or design engineering, or technical UX operations, with close work alongside both designers and engineers • Comfortable with version control, code review, and APIs and able to talk credibly with engineers • Regular use of AI tools and fluency in the creation and use of skills and agents • Ability to explain technical ideas clearly to non-technical people and help others adopt new ways of working • Ability to work without a detailed roadmap, spot opportunities, and follow them through • Bachelor’s or Master’s degree in Design, Human-Computer Interaction (HCI), Interaction Design, or a related field, or equivalent practical experience • Hands-on experience with Figma • Experience with Git-based version control such as GitHub, Bitbucket, or equivalent • Experience with modern AI-assisted development tools such as Claude Code, Cursor, Copilot, or similar • Experience with front-end technologies such as React, TypeScript/JavaScript, HTML, and CSS • Comfortable working with APIs, MCPs, and integrations to connect tools and automate workflows • Ability to build functional prototypes, work with existing code and components, and collaborate credibly with engineers • Preferred: Experience designing for enterprise-level applications, services, or platforms, specifically support or call centers

🏖️ Benefits

• Medical, Dental, and Vision Insurance • Telehealth coverage • Flexible work schedules and work from home opportunities • Development and career growth opportunities • Open Time Off in addition to 10 paid holidays • 401(k) matching program • Adoption Assistance • Fertility treatments • Paid volunteer time • August Free Fridays • Well-being resources • Regionally tailored programs for employees and their families • Mentorship, learning programs, leadership development and education support

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