
5001 - 10000 employees
Founded 1990
đź’Ľ Consulting
🏥 Healthcare
🛡️ Insurance
Consulting • Healthcare • Insurance
Genesys is a leading provider of AI-powered experience orchestration solutions designed to deliver personalized experiences at scale. Their offerings include comprehensive contact center software, workforce engagement management solutions, and an open platform with cloud architecture. Genesys Cloud CX and EX platforms optimize both customer and employee experiences using intelligent automation and embedded AI, allowing seamless engagement across any channel. With a focus on various industries including banking, healthcare, retail, insurance, and government, Genesys assists organizations in transforming customer and employee interaction landscapes. Additionally, their AppFoundry Marketplace offers pre-integrated applications to extend platform functionalities.
🔥 2 minutes ago
🌲 North Carolina – Remote
đź’µ $65.3k - $114.7k / year
⏰ Full Time
🟡 Mid-level
đźź Senior
🎯 Recruiter
🦅 H1B Visa Sponsor
đź‘» Ghost score 0%
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5001 - 10000 employees
Founded 1990
đź’Ľ Consulting
🏥 Healthcare
🛡️ Insurance
Consulting • Healthcare • Insurance
Genesys is a leading provider of AI-powered experience orchestration solutions designed to deliver personalized experiences at scale. Their offerings include comprehensive contact center software, workforce engagement management solutions, and an open platform with cloud architecture. Genesys Cloud CX and EX platforms optimize both customer and employee experiences using intelligent automation and embedded AI, allowing seamless engagement across any channel. With a focus on various industries including banking, healthcare, retail, insurance, and government, Genesys assists organizations in transforming customer and employee interaction landscapes. Additionally, their AppFoundry Marketplace offers pre-integrated applications to extend platform functionalities.
• Own end-to-end recruiting strategies for technical roles across North America • Build high-quality technical talent pipelines through proactive sourcing, talent mapping, referrals, professional communities, and targeted outreach • Source passive candidates using Boolean search, Findem.ai, LinkedIn, talent databases, social platforms, and other advanced sourcing techniques • Apply AI tools to improve talent research, sourcing, market mapping, candidate engagement, and recruiting productivity • Partner with technical leaders to define talent profiles, advise on market conditions, and develop strategies for difficult-to-fill roles • Use recruiting analytics, pipeline data, and market intelligence to identify gaps and continuously improve hiring outcomes • Deliver a compelling candidate experience that helps Genesys attract highly sought-after technical talent • Conduct recruiting interviews and coordinate with hiring managers and interview teams through the hiring process
• 3+ years of technical recruiting experience, including proactive sourcing and hiring of passive candidates • Recruiting experience within a SaaS company or comparable cloud software environment • Proven experience sourcing, engaging, and hiring specialized AI talent • Proven experience hiring across software engineering, cloud, data, product, or related technical disciplines • Proficiency with AI tools and their practical application to recruiting, sourcing, research, or talent intelligence • Strong expertise in Boolean search, LinkedIn, talent mapping, social sourcing, and targeted candidate outreach • Proven ability to partner with technical leaders and influence recruiting strategy and hiring decisions • Experience using applicant tracking systems, recruiting analytics, and pipeline data to manage hiring activity • Strong communication, judgment, and commitment to inclusive recruiting practices • Advanced expertise in technical talent intelligence, competitor mapping, and passive candidate research • Experience evaluating or adopting AI-enabled recruiting and sourcing tools
• Medical, Dental, and Vision Insurance • Telehealth coverage • Flexible work schedules and work from home opportunities • Development and career growth opportunities • Open Time Off in addition to 10 paid holidays • 401(k) matching program • Adoption Assistance • Fertility treatments • Paid volunteer time • August Free Fridays • Well-being resources • Regionally tailored programs for employees and their families • Mentorship, learning programs, leadership development and education support
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