Associate Director, Sales Operations

Job not on LinkedIn

🕒 June 25

🏄 California, District of Columbia, +7 more states – Remote

🏄 California – Remote 🏛️ District of Columbia – Remote 🐊 Florida – Remote 🌽 Illinois – Remote 🗽 New York – Remote 🌪️ Oklahoma – Remote ❄️ Minnesota – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote

💵 $80k - $90k / year

⏰ Full Time

🟠 Senior

📊 Sales Operations

👻 Ghost score 45%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Genesys Works

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2002

📚 Education

🤝 Non-profit

👥 HR Tech

💰 Grant on 2022-06

Education • Non-profit • HR Tech

Genesys Works is dedicated to empowering young people to thrive in life. Our mission is to provide pathways to career success for high school students in underserved communities through skills training, meaningful work experiences, and impactful relationships. Through partnerships with leading companies, Genesys Works helps students gain professional and technical skills while participating in paid internships that prepare them for post-secondary education and long-term career success.

📋 Description

• Support ongoing administration, adoption, and optimization of Salesforce Nonprofit Cloud • Assist with testing, documentation, and rollout of system enhancements and process changes • Monitor data quality and conduct regular audits across records • Create and maintain user guides, process documentation, and training resources • Serve as a resource for staff questions about Salesforce processes and reporting • Create and maintain Salesforce reports and dashboards for forecasting, pipeline management, internship placement tracking, and organizational performance monitoring • Provide actionable insights to Revenue team leadership • Support analysis of corporate partner renewals, growth opportunities, and operational trends • Assist with reports and presentations for leadership teams • Coordinate and facilitate Salesforce and business process training • Support onboarding on CRM processes and reporting tools • Identify challenges and recommend resources or process improvements

🎯 Requirements

• 3+ years professional experience • Experience using Salesforce, including reports and dashboards • Experience supporting business, sales, or program operations • Experience facilitating training, developing documentation, or supporting change management initiatives • Strong Microsoft Excel skills • Excellent verbal and written communication skills and a proven ability to use them to compel individuals to action • Collaborative problem solver with a customer service mindset • Strong attention to detail and commitment to data quality • Sound judgment and ability to balance organizational policy with site values and business needs • Resume and detailed cover letter required

🏖️ Benefits

• Medical, dental, and vision insurance • Company-paid life and disability insurance • Generous time off including vacation, wellness, and 10 company-paid holidays • 403(b) retirement savings plan with company match • Communications allowance • Flexible work arrangements