Director – Delivery Excellence

🔥 0 minutes ago

🏄 California – Remote

🏄 California – Remote

💵 $100k - $125k / year

⏰ Full Time

🔴 Lead

👔 Director

👻 Ghost score 0%

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Genpact

WebsiteLinkedInAll Job Openings

10,000+ employees

🤝 B2B

🤖 Artificial Intelligence

B2B • Artificial Intelligence

Genpact is a global professional services and digital transformation firm that helps large enterprises turn data and AI into measurable operational and business outcomes. It delivers managed services, consulting, and technology solutions across finance and accounting, supply chain, risk and compliance, customer experience, and other core business functions, emphasizing agentic AI, intelligent automation, and data services. Genpact partners with enterprise clients across industries (banking, insurance, consumer goods, healthcare, manufacturing, high tech, etc. ) to scale AI and transform operations, and highlights metrics like 800+ global clients and a large trained workforce in data and analytics.

📋 Description

• Develop and implement strategies to optimize processes • Analyze and evaluate existing procedures for enhancements • Lead cross-functional teams to drive process improvement initiatives • Identify key performance indicators to measure process efficiency • Monitor and report on process optimization project progress • Collaborate with senior leadership to align process improvement goals with organizational objectives • Provide training and support to employees on process optimization best practices

🎯 Requirements

• Bachelor's degree in Commerce, Economics, or Finance, or Master's degree in Business Administration or Business Analytics • Certifications listed: APMP Practitioner, ITIL Foundation, PRINCE2 Foundation, PRINCE2 Practitioner, or SAFe Agilist • Agile methodology • Change management • Client relations • Collaboration tools • Design thinking • Executive presence • Inclusion • Modernizing operations • People leadership • Personal effectiveness • Risk management • Storytelling • Proficient English at C2 level • California-based role; Los Angeles, California-based candidates are not eligible

🏖️ Benefits

• Hands-on experience, mentorship, and world-class learning opportunities • AI-powered transformation and innovation-focused work • Values-driven culture founded on integrity and inclusion

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