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Services Advisor II

Job not on LinkedIn

🕒 September 14

🚗 Michigan – Remote

infoinfo

⏰ Full Time

🟡 Mid-level

🟠 Senior

Where this job comes from

Posted on Genuine Parts Company's careers page, not through a job board

First seen by Remote Rocketship September 14

Still open on Genuine Parts Company's site. Checked 4 hours ago.

Logo of Genuine Parts Company

Genuine Parts Company

10,000+ employees

🚘 Automotive

🤝 B2B

🛒 Retail

💰 IPO on 1978-01

Automotive • B2B • Retail

Genuine Parts Company is a leading global service provider of automotive and industrial replacement parts and value-added solutions. Established in 1928, GPC operates two main segments: an Automotive Parts Group (brands and operations including NAPA, UAP, Alliance Automotive Group, and GPC Asia Pacific) across North America, Europe and Australasia, and an Industrial Parts Group (including Motion and Motion Asia Pacific) across North America and Australasia. The company supports a vast network of over 10,800 locations in 17 countries and more than 65,000 employees, focusing on distribution of replacement parts, accessories and value-added services for repair shops, businesses and retail customers.

📋 Description

• Manage every aspect of site assessments, including pre-assessment preparations, the assessment itself, and post-assessment assignments • Travel to customer locations, typically with a team as a lead, to assess customer systems and identify products and services Motion can sell • Assess customer needs and develop reports based on customer-site data, including quotes, technical specifications, and pricing considerations • Research customer technical specifications and requirements against product specifications • Analyze customer data and make technical recommendations • Design custom solutions according to customer specifications • Finalize technical reports for customers and account representatives, including proposals, technical specifications, quotes, and pricing considerations • Present technical sales briefings to customers • Lead post-sale product configuration • Liaise with customers, vendor partners, local branches, utility companies, and contractors to ensure solutions are implemented appropriately • Conduct technical user training and product briefings as needed • Cross-reference customer data with the market basket tool to retrieve historical product cost data as needed • Guide and coach lower-level Services Advisors as needed • Perform other assigned duties

🎯 Requirements

• High school degree or GED and three (3) to five (5) years of related experience, or an equivalent combination • Ability to communicate clearly, concisely and effectively verbally and in writing • Strong organization and project management skills • Ability to develop and maintain relationships with internal employees, vendor partners, and external customers • Ability to develop original reports and proposals for customers • Excellent analytical skills • Ability to collaborate with a highly diverse set of internal and external partners • High-level math skills • Proficiency with Microsoft Office • Ability to travel to customer locations and various sites and plants • Ability to travel up to 40% of the time • Ability to walk up to eight hours a day for 40 hours a week in varying manufacturing environments in all seasons • No licenses or certifications required

🏖️ Benefits

• Healthcare coverage options • 401(k) • Tuition reimbursement • Vacation pay • Sick pay • Holiday pay

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