Senior Application Advisor – Epic Cadence

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

👻 Ghost score 10%

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Cardamom

WebsiteLinkedInAll Job Openings

51 - 200 employees

🏥 Healthcare

💼 Consulting

🤖 Artificial Intelligence

Healthcare • Consulting • Artificial Intelligence

Cardamom is an EHR-focused professional services firm that combines data, analytics, AI, and application expertise to help healthcare organizations optimize clinical, operational, and financial outcomes. The firm provides managed services, Epic consulting, application and data services, AI integration, revenue cycle optimization, patient access and consumer experience improvements, and value-based care solutions. Cardamom positions itself as a technology-forward, people-powered partner that stabilizes IT, mobilizes healthcare data into actionable insights, and delivers outcome-based support across enterprise EHR and analytics environments.

📋 Description

• Serve as a leader for the AMS Access team, with primary leadership responsibility for Epic Cadence and Referrals • Partner with the Prelude/RTE App Lead to coordinate priorities, workload, and overall team delivery across the Access portfolio • Help oversee and support approximately 14 team members across Prelude, Cadence, RTE, and Referrals • Provide senior-level Epic Cadence and Referrals expertise • Support incidents, service requests, full-cycle Epic upgrades, application maintenance and optimization, and projects requiring fewer than 80 hours of effort • Organize, prioritize, and distribute work based on client needs, team capacity, and expertise • Mentor team members and provide technical and professional guidance • Identify risks, dependencies, workflow concerns, and improvement opportunities • Maintain communication with team members, Cardamom leadership, and client stakeholders • Participate in troubleshooting, solution design, build, testing, implementation, and ongoing support • Foster a collaborative, accountable, and supportive team environment

🎯 Requirements

• Active Epic Cadence certification required • Strong hands-on experience with Epic Cadence, including build, maintenance, troubleshooting, optimization, and upgrade support • Experience with Epic Referrals strongly preferred • Previous experience serving as an Application Lead, Team Lead, Architect, or similar leadership role strongly preferred • Experience supporting an Epic application in an AMS, managed services, or ongoing production-support environment preferred • Demonstrated ability to mentor and support other analysts • Excellent written and verbal communication skills • Highly organized with the ability to manage multiple priorities and maintain visibility across a busy application team • Proactive and comfortable taking ownership rather than waiting for direction • Strong client-facing skills and ability to build trusted relationships with technical and operational stakeholders • Ability to balance leadership responsibilities with hands-on application work • Some flexibility to work outside preferred hours based on client needs • Ability to participate in weekend and after-hours on-call rotation

🏖️ Benefits

• Weekday business hours generally observed • Participation in an on-call rotation with weekend and after-hours support • Career growth opportunities • Collaborative, team-oriented environment • Mentorship and professional guidance