Community Manager

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getviktor.com

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2026

☁️ SaaS

🏢 Enterprise

🤖 Artificial Intelligence

💰 Seed on 2025-04

SaaS • Enterprise • Artificial Intelligence

getviktor. com (Viktor) is an AI "employee" that integrates into Slack and Microsoft Teams to perform real work for companies: run reports, pull and reconcile data from connected tools (Stripe, QuickBooks, GA4, HubSpot, Salesforce), automate onboarding tasks, triage support tickets, fix incidents by creating PRs, pause ad campaigns, draft messages, build and deploy web apps or dashboards, and schedule recurring checks. It connects to thousands of integrations, runs code in the cloud, remembers team preferences, and operates with approval controls and SOC 2 compliance. Viktor targets teams, SMBs, agencies and enterprises looking to automate repetitive operational, analytics, support, and growth tasks within collaboration platforms.

📋 Description

• Run the community Slack. Own the room day to day. Answer fast, route the hard stuff, seed conversation, make sure no question dies unanswered. Set the norms, the channels, the culture. • Coordinate across the company. You sit between customer support, engineering, and product, and you manage those stakeholders. Route issues to the right owner, chase fixes to done, push the community's needs into the roadmap, and make sure the loop actually closes instead of dying in a thread. • Organize events and fuel grassroots movements. Founder AMAs, build-alongs, office hours, power-user roundtables, launches, run end to end. And the bottom-up stuff: local meetups, community-run challenges, and champions who want to host their own thing. You give grassroots momentum a backbone and the tools to grow. • Own the wider community footprint. Viktor's community isn't just Slack. You'll moderate our Reddit presence (a subreddit we'll launch), and own our review surfaces, Trustpilot, G2, and the rest. Run the campaigns that turn happy users into public proof at scale, and keep the rating climbing. • Activate people. Get signups into the community, lurkers into participants, participants into champions. Onboarding flows, welcome sequences, prompts, challenges, recognition, whatever moves people up the ladder. • Relay feedback to the team. You're the early-warning system. The bug everyone hits, the feature everyone asks for, the wall everyone slams into. You spot the pattern, write it up, and put it in front of the right people so it gets acted on. • Build the champion layer. Find the people already evangelizing Viktor and give them a reason to do more: ambassador program, early access, spotlights, swag, referrals. • Turn the community into content and proof. The best workflows, stories, and quotes become case studies, social posts, and launch fuel, with growth and marketing.

🎯 Requirements

• You've run a community before, a Slack/Discord/forum/subreddit for a product, ideally B2B SaaS, dev tools, or AI, and you can show what it looked like before you and after. • Genuinely social online. You start conversations, you make people feel seen, you're funny in a thread. This can't be faked. • A coordinator who gets things done across teams. You can manage stakeholders in support, engineering, and product, hold them to commitments, and close loops without a manager pushing you. You're the connective tissue, not a bottleneck. • Operator, not just a vibes person. You run events, build onboarding flows, track engagement, and close the loop. You ship. • Technically curious. You can hold your own with technical users, read a workflow, and understand what Viktor actually does. AI-native. • A sharp writer. Clear, warm, fast. Short messages that land. • Comfortable in chaos. Small team, full ownership, no playbook. You decide and move.

🏖️ Benefits

• Top-of-the-market salary and the kind of ownership that only exists at this stage.